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Reviews, get directions and contact details for Belmont Private Hospital

Belmont Private Hospital
Address: 1220 Creek Rd, Carina Heights QLD 4152, Australia
Phone: (07) 3398 0111
State: Queensland
City: Carina Heights
Zip Code: 4152


Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 12:00 – 8:00 PM
Sunday: 12:00 – 8:00 PM


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Reviews
I am a 47 Year Old War Veteran DVA Gold. Ten years service in the Army then a further ten years service in the Australian Federal Police. I have been an inpatient at seven hospitals for Chronic PTSD and compared to them Belmont is definitely not a Melbourne Cup Winner. I also have FND and have psychiatric seizures. There is no specialist ward for PTSD Veterans or Emergency Services which is different to the previous hospitals I have attended. It has been a struggle thus far over 2.5 weeks. My Psychiatrist is sensational and should be awarded a medal. A majority of the nurses paint every patient with the same brush, I asked for medication and was asked what poison will it be today.nnI had not slept for 34 hours nor micro sleeping, I informed the nurses station at the 4 hr mark after receiving medication and was offered more which had nil effect due to a trauma trigger. 34 hours later no medication had been working on me so I was sleep deprived, and paranoid and hallucinating. I was constantly told we will call your doctor who was on leave at the time but received nil feedback on the outcome of the call. At the 34 hr mark a new nurse came to see me and asked how’s it going. I was so anxious, paranoid and delusional and said how do you think I’m going you know I haven’t slept for 34 hours from your shift hand over and I have received no further help. I sat on my bed agitated and the male nurse said I was been rude and aggressive. I asked how, he said because your sitting in your bed raising your voice. I had my Black Labrador Assistance Dog with me from DVA as I have him for CPTSD and seizure alert. If I was aggressive he would have reacted, I was upset and delusional. It doesn’t help been well built 6 foot 2 and 105 kg with tattoos as there was already a perceived stereotype and been a veteran by this nurse. I said I want to leave, he said ok. So I packed my luggage, had my assistance dog with me and left the hospital and started to sleep in a park as I live in Hervey Bay and would be calling DVA the next morning to kindly arrange for me to come home. A manager rang me and asked me to come back as they were worried about me. I advised that I would. On return a was transferred away from this nurse to another wing under special observation’s right outside the new nurses station. Later I was seen by the psychiatrist after 36 hours of no sleep and he was so wonderful, understanding, caring and concerned about my welfare. Medications were then administered to get me to sleep which they did. There needs to be more education to Nurses that work here that Complexed PTSD Veterans are complexed and a kindness, compassion and a willingness to help would be more beneficial. I also have a sign on my door stating assistance dog in residence please knock before entering. 50 Per cent of the nurses knock the remainder just open the door, one female nurse did so and found me naked just after having a shower. She quickly evacuated my room. To any Veteran that wants to come here be aware it will be challenging especially with the nurses contemporary skills knowledge and attributes when dealing with veterans by SOME of the nurses is not just lacking it is shameful for Belmont and also makes the patient feel unsafe. I will not be filling in a standard internal patient feedback form when I discharge as it has nil impact. That is why I posted this review to enable social media to be aware of some of the happenings here and allow yourself to gain a universal insight into my review and it’s my review only as some patients have had excellent treatment here with extremely positive outcomes. In summary this has certainly put me off ever recommending Belmont to my DVA Brothers and Sisters.nnI have already submitted a feed back form regarding the 1st week of the PTSD program with a lot of positives and very in-depth descriptions. I invite Belmont Executive to peruse it before replying to this review on Google.nNicholas Hodge Army and Australian Federal Police Retired
I spent 7 weeks in Belmont Private as an inpatient last year.nI had no real issues with My Doctor, Ward Nurses or any of the Group Leaders. If I could just say, if you ask for day leave, make sure it's been recorded in your notes, otherwise you're not going anywhere!nF Wing Nursing Staff were great, only one seemed to be annoyed about everything.nI did wish that windows could have been opened perhaps a grille of some kind so you still can't access it and take off. After 7 weeks, even with regular linen changes, it gets very stuffy and stale. Just bugged me. I hate stale smelly rooms.nThe Dining Room staff were brilliant. Friendly and accommodating. I thought the food was really good. Great variety.nNot sure anyone wants to be hospitalized ever, but I was grateful for the care I received.
Just recently spent 4 weeks inpatient in the Trauma and Dissociation Unit and I can’t recommend this program enough for anyone with complex trauma and/or dissociative disorders.nThe facilitators and the nurses were all so kind and compassionate and were incredibly supportive at times when i was struggling but I also liked that we focused on a safety management plan so that I could become more independent with managing my triggers.nI found the program very informative and structured well, split up with more calmer days so it wasn’t too overwhelming. I learnt so much valuable knowledge, skills and tools. It was really validating to be around others that were going through similar to what I go through. I really liked that that the ward had its own room that all our classes were held in that was also a lounge room/hang out/ safe place that only patients from the ward could use.nThis ward is on the newer side of the hospital so my room was nice and fresh with a good view. A lot of the regular programs in the hospital clash with the trauma and dissociation program but I still could make the flex and stretch/pilates classes in the morning which I really enjoyed. Being a vegan there wasn’t too much choice for meals i recommend bringing in your own snacks/treats if you have dietary requirements but the majority of the meals I did have were really good. The only reason for the 4 stars not 5 is that there was a couple of incidents that I have discussed privately with the hospital but overall it was a very positive and enjoyable experience for me.
I have been seeing Dr Scott Newman for quite some time now, and i cannot put into words how his work has helped me so far. Dr Newman is very gentle, caring and professional. His side kick Monica also deserves a massive mention. Monica has been the glue that has held me in Dr Newmans care. Nothing is ever too much trouble. Even when i was being treated as an in-patient, Monica was able to help me settle in and fixed a couple of small issues i had.nnBelmont for me has been life changing and i have no problems continuing to be treated here.nnThank you Dr Newman & Monica.
I spent about two weeks in the BCPND and unfortunately came out in worse shape mentally than when I went in due to mismanagement by psychiatrist. Unprofessional and incompetent at interpersonal communication, appropriate support and discernment regarding patient needs. The Dr I saw was also down right rude and condescending at times. She showed poor time management, and poor communication. I still have flash backs and feel retraumatised by the way I was treated.nThe only reason I give it two stars is that the nursing staff were generally quite helpful with my baby, particularly the overnight staff - I couldn’t have gotten my son into such good sleeping habits if it hadn’t been for the gentle and caring support of most of the nurses.nAs with any where, there were some personalities that didn’t mesh and there were a few nurses who were a bit condescending and criticised me unduly and lacked the ability to support me when I was amidst a mental crisis. I felt they failed to intervene when I was overwhelmed, would report their observations instead of assisting.nThe other thing was that I didn’t understand some of the systems within the hospital which caused some avoidable problems.nRead the guidelines and ask how to do things or you might get in trouble.nLast thoughts, if you have complex trauma, the BCPND will probably not be a good fit for you. If you have post natal depression, you will probably find it’s adequate.
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