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Reviews, get directions and contact details for Beauty At The Towers

Address: 122a/10-14 Market Ln, Rouse Hill NSW 2155, Australia
Phone: (02) 8824 3400
State: New South Wales
City: Rouse Hill
Zip Code: 2155


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
The gals are not prefessional at all. I did the booking for my facial 3 weeks before and they said its confirmed and then when i show up for appointment they had some confusion and said cant do my facial as they cant see the booking. How pathetic that i took day off for my personal care and didnt get anything done just because of their mistake. Didnt like the service at allService: Eyebrow hair removal
Got a really bad spray tan! It was patchy and made my palms and hands orange! I spent so much time trying to fix it mortified that I have to go to my event with orange palms. Never had a spray tan be so uneven and patchy :
*ATTENTION ALL MOTHERS* DO NOT get your daughters ears pierced here. The experience I had was absolutely horrific. I will not EVER return to this salon. The staff and the owner of the business are an absolute disgrace. My sister in law booked for my 11 month old daughters ears to be pierced, I held my daughter while my husband distracted her, we filmed the whole thing she did not move and somehow one of the girls, Jordyn, caught the side of her face with the gun as she pierced her ear, I will never forget the scream & cry that I heard it was like nothing I’d ever heard before not even during immunisations as I was breastfeeding my daughter to comfort her, Jordyn came in saying that som etimes this happens, it’s because your daughter moved, I said I’m not paying she said oh well I have to check with my boss. My mother in law took my son out of the room and as she was comforting him she looked behind the counter to see Jordyn laughing!! The girl who did the other side, Cass, came in and said of course you’re not paying for anything apologised profusely and asked if there was anything else she could do to help, the went through the aftercare and was genuinely caring and for that I am grateful. My sister in law called the owner, Samira, as she used to work for her at Castle Hill and she was extremely apologetic and said she would have her call me to apologise, she also said you can clearly see in the video that she was not concentrating. When Jordyn called to apologise she was sarcastic and not genuine, you could tell it was forced and she also said that she never blamed my daughter and takes full responsibility, she also denied saying that we may still have to pay. She was supposed to be apologising and instead took no responsibility for her actions saying it happens sometimes. This was not on the consent form and I was told it should not have happened by the owner. Samira then said she would have a meeting with her and that she would call to check on my daughter on the Saturday. No phone call. She sent me a text message on the following Monday to check in & told me that they will be providing more training to Jordyn. If that type of behaviour is allowed in their salon then obviously they have low standards for their therapists & no regard for the safety of their clients nor do they take complaints seriously. This is supposed to be a memorable moment and I can honestly say I will never forget it for all the wrong reasons.
Imogen is the best here for your brows, I’ve been to many places and paid a lot more just to be dissatisfied with the service. Imogen never disappoints!Service: Body waxing
i don’t trust anyone else with my eyebrows ! all of the girls at beauty at the towers are so lovely Service: Body waxing
Have been going to Beauty at the Towers for Years - the staff are always amazing and professional and offer great advice when needed. If you want someone who is super caring and detailed with eyebrows, I highly recommend Neve for sure.Service: Body waxing
Such a good a experience! Got piercings done and they were so lovely and calming and reassured me everything was fine. and did a great job and put the peircings in the perfect world place! i’m super happy with my outcome! i definitely recomend getting your beauty needs done here. they have a clean environment, the staff are really nice and they show that they care that you get the best outcome. the price is also really good for their level of performance! 100% recommend this place and would go back there any time. also my pericing were done by jess with red hair, she was amazing !! thanks for the great service
Had the most amazing Intensive Skin Treatment yesterday with Neve I apologise if this is the wrong spelling of your name!. This facial treatment uses Dermalogica products love! and includes a massage from the décolletage up and a brow wax. Highly recommend this service to anyone that needs some TLC. Great prices and services on offer - will definitely be back!
I could not recommend beauty at the towers enough. Every time i have been there they have been friendly beyond what I would expect. They explain everything carefully and ensure you're relaxed and comfortable. Jess is so knowledgeable and an absolute expert in her field and offers all clients that ultimate service with amazing results, great people, great clinic !!
I had my daughters make up done for formal, she is fair skin, the foundation used was yellow undertone, which made her look yellow. We complained about the colour we were told that it would be toned down, this was the lightest colour they had. We buy foundations to suit her skin type so they exist, just not at this beauty salon. The beauty therapist went out and bought some powder but this did little to change the fact that the foundation was the wrong colour. My daughters formal photos look terrible her yellow face stands out. The rest of the makeup was okay but having the whole face yellow on a fair skin person took away from the rest of it. I would be cautious going here for makeup if they dont have your colour foundation,
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