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Reviews, get directions and contact details for Barfoot & Thompson Meadowbank

Barfoot & Thompson Meadowbank
Address: 33 St Johns Rd, St Johns, Auckland 1072, New Zealand
Phone: 09-528 1105
State: Auckland
City: Auckland
Zip Code: 1072


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Firstly, apologies B&T Epsom! As I accidentally left this review on your page initially, and they were very nice to deal with, saying that, the below still holds true for B&T Meadowbank 4 young proffesionals (inc. Myself) paid rent on time and passed every periodic inspection without issues. Then on time of leaving, we were treated horribly, we were told the house was in an unacceptable condition (after we had gotten it proffesionally cleaned), we then (that evening) all went back and re-cleaned the areas needing improvement. This, although annoying, was a reasonable request; however, multiple issues (stated below) combined with this, made the whole thing an arduous ordeal. We were also asked to remove all items from the house, where we had only left toilet paper and a couple of cleaning chemicals (which are common things to leave for new tenants moving in), following removing those, we were then asked to replace the oven scraper "which was the landlords"; We had thought that was given to us by one of my flatmate's parents and since being asked to throw everything out... we did throw it out. After advising the Property Manager of this, we were told to either "retrieve the scraper from the rubbish bin, replace it or it would be coming out of our bond". We had to then go to the supermarket and replace a ~$6 scraper... We were then further held up waiting for our bond, as we hadn't paid water (it was a complex and we and we had not paid water the entire year), after a few emails back and forward questioning the water bill, we were then advised "O right, yes, you don't pay water". The whole thing was an absolute fiasco and in our opinion, completely unreasonable. Furthermore, each email we recieved became more and more unfriendly/hostile and we were never all cc'd into any one email, even after asking (which is common email etiquette). The property mangers who handled this, in all due respect, could not organise a "party" in a brewery and did not (in our opinion) carry-out their job in a proffesional and well 'managed' manner. We are all intending on purchasing our first home in the near future and because of this, I will not be using Barfoot & Thompson for any future property endeavours. Kind Regards.... Note - from speaking with the other 3 flatmates (although I am not certain), advised they will also be taking the same approach with B&T as myself.
8 years ago (24-03-2017)
It was a pleasure dealing with the property manager Elle King. Thank you for a wonderful stay.
8 years ago (10-05-2017)
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