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Reviews, get directions and contact details for BaptistCare Aminya Retirement Village

BaptistCare Aminya Retirement Village
"At BaptistCare Aminya Centre aged care home, it’s a welcome home.Designed with a people-first approach, Aminya Centre offers a warm and welcoming place to call home in Baulkham Hills.This popular home contains 119 general care rooms featuring ensuites, large built-in wardrobes and emergency-monitoring systems for your safety and security. Our beds are ideally suited to anyone looking for quality care or respite options within a friendly, tight-knit community.You can enjoy the convenience of our on-site computer room, gym, hairdressing and beauty services, barbeque, café, activity and various entertainment spaces. Or you may prefer to relax in the courtyard gardens with a good book or iPad, taking advantage of our free Wi-Fi."
Address: 1/6 Goolgung Ave, Baulkham Hills NSW 2153, Australia
Phone: (02) 8896 3905
State: New South Wales
City: Baulkham Hills
Zip Code: 2153


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
This place is terrible. These employees were rude and they didn't even interact and also they treated my grandpa horribly. 1/5 stars.
My grandparents have lived here for the last 25 years and while they've recently changed from living in their own unit to going into the hostel where they get a little more help they are both in their 90s now they are still happy here and my family has always been welcome here too
I worked here for ten years as a cleaner in high care and also a laundry assistant. A lot of changes by the time I resigned and moved away. I’m sure I wouldn’t know anyone who works there now.
Very disappointed in the lack of care provided by this centre. My godmother was a resident at this village for many years. I visited her fairly regularly until covid struck. After this time, it was phone calls with her and the centres Chaplain as my godmothers health deteriorated. I also had to post her presents to her as I couldn’t see her over covid. My godmother passed away 12 months ago and I’ve only just found out, through my own investigations. The gifts I sent for Christmas and her birthday have never been returned to me although my address was on the parcels. I was not informed of her death by the Chaplain although I’d had dealings with her in the past. I was not informed of funeral arrangements or the like either. I’m sure my godmother would have expected the Chaplain to inform me of her death as she had no children of her own to do so. I was told that this Chaplain was my first point of contact for concerns regarding my godmother. When I became concerned as I could no longer reach my godmother by phone, I rang the Chaplain and also the Village. It took them a week to get back to me and I was told of her passing. For a so called Christian facility to behave in this fashion, I find unbelievable and totally devastating. I’ve sat on this complaint for many weeks now but decided to complain after a family member, who is an active member of the Baptist Church who runs this Village, encouraged me to do so as he also is disgusted. A polite reply as to at least what has happened to the gifts I sent, would have been appreciated at least.
Employees have to work very very hard and the facility is really very old. There is no proper care for the residents. There is no management at all. There are very few staff to takecare for 100 of residents this is not a good place
They have looked after my mum with brilliantly. I cannot fault any of the staff. Even through the most trying of Covid times and declining health They treat her and the family with dignity, affection and understanding.
An awful environment with terrible managment. Treated my grandfather horribly and I am beyond disappointed. Communication with the staff at this location was appalling and the thought of living there would be horrendous.
Great caring organization that give to those most needy. Great understanding values and staff willing to empathize.
Visited my dad,the staff are quite full-on with covid safety standards. I must say that Aminya is doing well.
Very happy with the care my family member receives. staff are warm and caring.
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