Baby Bunting Bankstown

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Address: Shop 15A 9, 49 Chapel Rd, Bankstown NSW 2200, Australia

Phone: (02) 9783 8222

Website

State: New South Wales

City: Bankstown

Zip Code: 2200

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews

**Incorrect Dispensing Volume:****Water Temperature and Level MeasurementnErrors:**nnI regret to share my recent experience with Baby Bunting regarding my Baby Brezza Machine Order #602376959, placed on 28/12/2023 with Baby Bunting Online.nnDespite my efforts to address issues with incorrect dispensing volumes and water temperature/level measurement errors, I find myself compelled to express my disappointment.nnUpon encountering problems, I reached out via email but received no response. In an attempt to expedite the resolution, I visited the Bankstown Baby Bunting store, only to face challenges with their return policies. Despite my third visit and multiple interactions with store representatives, my concerns remain unaddressed.nnThe incorrect dispensing volumes and inaccuracies in water temperature/level measurements have led to significant issues, including inadequate mixing quality and potential health concerns for my baby, as advised by our GP. The gravity of the situation seems to be overlooked, and the store's reluctance to comprehend and address the severity of these matters is disheartening.nnI have also highlighted these issues on the Baby Bunting email, attaching a photo and a video of the milk dispensing for reference. Additionally, I've noted similar concerns echoed by other customers in their reviews on the website.nnUnfortunately, as of now, my concerns remain unresolved, and the return process has not been expedited. This experience has left me frustrated and disappointed, as I had hoped for a more customer-focused approach to resolving product issues.nnIn conclusion, my confidence in the product and the customer service provided by Baby Bunting has been significantly shaken. I urge the company to reconsider its stance on these matters and prioritize customer satisfaction and product quality.

Rebecca from Baby Bunting Bankstown was incredibly helpful and made my shopping experience extremely fun and exciting. She’s very friendly and has amazing attention to detail in describing and showing me the baby prams. She made me feel as though I was shopping with my best friend. She’s very lovely and is has amazing customer service skills. She’s a 10/10. Thank you

We made lot of purchases today for our baby girl. Mai was the one who served us selflessly. She was super friendly & helpful. We could see she’s a very hard working genuine girl & honest indeed. She definitely made our purchase quick, easy & smooth. I thank her truly.

I recently had a very unfortunate experience at the Bankstown Baby Bunting store, primarily due to the behavior of a staff member named Lena.nnHer approach was not only unhelpful but also incredibly rude. I was taken aback by her lack of customer service and the disrespectful attitude she displayed.nnThis experience has left a sour taste, and I believe that Lena's behavior is unacceptable in a customer service role. I hope that management takes this feedback seriously and addresses the situation appropriately, as no customer should have to endure such treatment.

The customer service was beyond exceptional from all staff but especially Lina, she went above and beyond to make sure i had enough information about the products and that i was happy with what i was purchasing. Her knowledge helped make my decision easy. Big thank you to the team at baby bunting Bankstown!

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Directions to Baby Bunting Bankstown with public transportation

Bankstown Home, Chapel Rd 190 meters

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Home Focus Shopping Centre, Canterbury Rd 200 meters

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Canterbury Rd Opp Home Focus Shopping Centre 210 meters

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Chapel Rd Before Hoskins Av 220 meters

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