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Autocrash Repairs - Porirua Branch

  1. Porirua
  2. Porirua Car Repair

Reviews, get directions and contact details for Autocrash Repairs - Porirua Branch

Address: 45 Kenepuru Dr, Porirua 5022, New Zealand
Phone: 04-237 5898
State: Wellington
City: Porirua
Zip Code: 5022


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Could not recommend more. The staff were so lovely and helpful. Great communication, nothing was a problem. My car was ready early! And to top things off they had cleaned the interior for me. Outstanding service and business.
Very pleased with the service I received from this Business when my vehicle was repaired. Steph. from the office was outstanding in the way she looked after me with the nice loan car I required while my car was there. A very professional and well presented company all round. Thank you Guys.
Absolute shambles of a business, a total embrassment. 0/5 but google will only allow me to do 1 star! My van was booked in weeks in advance, after they assessed it I was told the job would take 3 days. I arrived there at 8am as agreed and told it's going to take longer than the 3 days due to 3 of there sprayers being off sick at the same time, no communication prior to this at all. Was told I couldnt have been advised of this beforehand as all called in sick at 5am on the same day. No appreciation for a self employed small business who relies on my 1 van, so taking time off for this is not something I do lightly, they couldn't even tell me when it would be finshed, by what use is that!? Do I tell my clients I'm off indefinitely?! Serious lack of customer service, rude beyond words, not even an apology for the delay it would cause. This is my 2nd experience of a similar nature, gave them the benefit of the doubt and went back there, but no, massive mistake, hence this review now. Would advise going elsewhere if you want any form of customer service and care.
I had my car fixed here twice, some years apart and I also need to bring it back twice because of unfinished work. The staff seemed upset that I had to send my car back, they were only welcoming at the begining. I’d rather go to another repairer next time.
Very good service - great people to deal with. Reception staff lovely! Insurance job but they did a few extra bits for me at no extra charge. Can thoroughly recommend the company.
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