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Ascot Bathroomware

  1. Heathmont
  2. Heathmont Store

Reviews, get directions and contact details for Ascot Bathroomware

Ascot Bathroomware
Address: 18-26 Canterbury Rd, Heathmont VIC 3135, Australia
Phone: (03) 9720 6699
State: Victoria
City: Heathmont
Zip Code: 3135


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Ascot provides a perfect balance of freedom to browse, and customer assistance. Was very nice to walk into the showroom and have a moment to wander. James allowed us time to explore and helpfully assisted in providing relevant information about the products. His manner is calm and welcoming, with a proficient approach to enquiries and requests. Each in-store experience has been both relaxed and productive. Thanks James, for gathering our ideas together and making the order process seamless. Your excellent service is greatly appreciated.
The team are so incredibly helpful, very friendly. I cannot recommend Ascot enough! Lovely service, Emma has been so incredibly helpful throughout. Thank you all it has been such a wonderful experience!
I contacted this business on the recommendation of friend who knows the owner of the business for 30 years.nnWe wanted to renovate our kitchen and bathroom.nnThe contact guy in the business after three messages and phone calls came to our place and took measurements.nnIt is nearly 3 months now and till now they have not provided a quote despite me contacting the contact person and their office and left messages numerous times.nnTill date no response from them.nnI notified my friend who introduced me to this business. My friend feels ashamed and let down by the friend's business whom he knew for 30 years.nnIn my opinion it does not make a business sense not providing a quote and not returning calls. I feel quite let down and feel humiliated and disrespected by this business.nnMy only mistake was approaching this business on the recommendation of a good friend.nnIt looks like they don't want my business. They don't seem to care. In addition to showing disrespect to me fhey have also shown disrespect for my friend who knew the owner for 30 years.nnThey don't seem to appreciate that I approached them on being highly recommended by my friend.nnI am very very disappointed with this business.
We met the Ascot team at the just concluded Home Expo April 19-21. The staff we met were so lovely and we were impressed by their products so we decided to give them a visit at Heathmont. Sadly, this is the only positive bit of this feedback.nnCustomer service at Heathmont showroom is appalling!! Zero stars!!nnWe did not get acknowledged by any staff when we walked into the store on 26th April at around 12:30pm. We then proceeded to pick out stuff we wanted for our bathroom and powder room renovations. My hubby then had to ask for someone to come take down our contact details plus the items we had picked so that they could prepare a quote for us.nHonestly, if we knew that it would take this long to just get a quote from them, we wouldn’t have wasted our time. It’s been TWO AND A HALF WEEKS and every single time we call the showroom, we are told that “the quote will be sent shortly to your email.”nnAt this point, it would be better if the staff just admit to losing the list we left instead of wasting our time!!
We had a great experience with Ascot Bathrooms. The staff were very helpful a big thank you to Emma who managed the supply of our Tapware. Emma kept us informed as to the progress of our purchase.
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Ascot Bathroomware map

Directions to Ascot Bathroomware with public transportation

Fernwood Ave/Canterbury Rd (Heathmont) 50 meters
679
Fernwood Ave/Canterbury Rd (Ringwood East) 50 meters
679
Grayview Ave/Canterbury Rd (Ringwood East) 380 meters
679
Aringa Ct/Canterbury Rd (Heathmont) 490 meters
679

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