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ART House Picture Framing

  1. Sunbury
  2. Sunbury Art Gallery

Reviews, get directions and contact details for ART House Picture Framing

About

A local business specialising in custom framing with a huge variety of timber mouldings and acid free mat board.
You name it, we frame it. As long as it isn't breathing!

Story

Arthouse Picture Framing and Gallery is a local business in Sunbury, 3429. Specialising in custom framing with a gallery full of mirrors, framed prints, ready made frames and mirrored furniture.

Come in store for a no obligation consult for custom framing and expert advice.

** please note:
We cannot give over the phone quotes as we need to physically see the item. This is due many different factors including, moulding, Mat board, size and individual items may require certain services.


Services:

Custom framing
Conservation
Corporate and gallery
Original art
Restoration
Aboriginal artwork restoration
Prints, posters and art reproductions
Framed mirrors
Mirrored furniture
Ready made frames
Home and Office consultancy

Address: 48 O'shanassy St, Sunbury VIC 3429, Australia
Phone: (03) 9746 3886
moc.dnopgib@5tramez
State: Victoria
City: Sunbury
Zip Code: 3429


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Reviews
After my wife took our picture in which was an original print, she was told that the new frame would take between 3-4 weeks. After 5 weeks we called and called and they continued to say it would be sometime soon. After 6 weeks we were told that the mouldings were wrong and they were getting redone. After 8 weeks my wife called and they apologised and said they would get it to us by the Friday. Friday had come and no product. I decided to go in myself on the Monday and found the store to be closed. I went in Tuesday and the staff said they would call me, I refused to leave and told them that we had waited long enough, they looked for the picture and found it after 10 minutes, they also saw that mouldings had come in, my guess they had been there for some time. She said she would have it to me but the afternoon. At 4:30pm I recieved a call dying it was ready, I went in and found that there was no certificate attached at the back of the art. The lady tried to say that it wasn’t on the paperwork that it was with them, until the owner had told her it was. She was quite rude and arrogant. They told me to leave the picture there and when they found it I would receive a call. Recieved a call at 6:30 telling me they had found the certificate, I told them it was late and would be there the following day. I went in the next day which was a Wednesday only to find it was closed, and we tried everyday that week to find it was closed. On the Monday my wife went in and they had it there. No apology, no compensation, and definitely no service. Overall it was the worst service I have ever had, with one of the staff members that were quite rude and arrogant, the owner was lovely and so was one of the other girls but the lady left in charge should learn to speak to people without the attitude. Would not recommend to anyone
7 years ago (07-05-2018)
Brilliant service, their high quality framing service helped me win best Holden award at 2018 Torquay Car Show
7 years ago (11-02-2018)
Knowledgeable and helpful. They are busy but communicated this so I was fully informed of expectations of time expected for framing to be completed. I was very happy witht the result. They texted me when it was ready for pickup
8 years ago (20-04-2017)
Very expensive..quoted $1,700 to frame 4 small pictures.
8 years ago (24-08-2017)
Great service. Was taken care of and 100% happy with their product I bought.
9 years ago (14-08-2016)
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