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Aria

  1. Southbank
  2. Southbank Cafes
  3. Southbank Coffee & Tea Shops
  4. Southbank Lounges

Reviews, get directions and contact details for Aria

Aria

About

A unique interactive dining experience, diverse flavours from different cultures and a friendly atmosphere.

Melba restaurant has panoramic views across the Yarra River to the city skyline.

Open for breakfast, lunch and dinner seven days a week.

Address: The Langham 1 Southgate Ave , Southbank 3006, VIC, AU
Phone: 1800 641 107
[email protected]
State: VIC
City: Southbank
Zip Code: 3006


Opening Hours

Monday: 08:30-04:00
Tuesday: 08:30-04:00
Wednesday: 08:30-04:00
Thursday: 08:30-04:00
Friday: 08:30-04:00
Saturday: 08:30-04:00
Sunday: 08:30-04:00

Update Info

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Reviews
It's okay. Good value I suppose and okay location. The king bed was two singles shoved together with no zipper or mattress cover connecting them. A pretty good setup though with a small apartment and fully functional kitchen. given though that it's a full kitchen complete with 4 burner stove and an oven, it would be great if there was more than one pot. Staff in reception was friendly. They put a hold on your card though and I think it's pretty unfair that it takes 7 buisness days to come off your card. A hold serves its purpose- I did not damage their hotel room and therefore deserve to have my money back. They come in and make your room up each day, which is nice. However removing the soap bar and removing the little shampoo bottles when they had lots of life left in them is pretty wasteful. As well as the towels which I had hung up. In a two night stay I did not need these things replaced. If there had been a do not disturb sign I'd have used it . Lots of hotels often have a note that if you hang your towels up they will not be replaced. So perhaps they need one of these. Having a washer and dryer was nice. My room faced a busy highway and had lots of traffic noise.
The room was nice, with a great view, and the location was fantastic close to Crown, but I would not stay there again. This was the first time ever I had to carry my own bags to a locker room while I waited for the room to be cleaned and ready. When we checked in she told me she has no more keys for pool and spa facilities, I then tried my own key at the facilities a day later and it worked. Do not deal with these idiots.
Not a good experience. Stayed in a 1 bed apartment for a week with work as location was good. People came into my apartment at 3/4am on 2 seperate nights despite door being locked. Fire alarm with no battery and hanging from ceiling. No iron despite asking them for one. Stains on carpet/curtains/lounge. Smell of smoke in apartment. Knob missing from oven. Room wasn’t cleaned for 5 days during my stay. Avoid!
As a group, we had booked a 3 bedroom apartment and on arrival had found that the staff had over booked and placed our group into 2 separate apartments. This was fine, they compensated us with breakfast. The apartments themselves were disappointing as the carpets and walls were particularly grotty with questionable stains, dirty marks and smears. The doonas on the beds were very stained hidden by sheets and we found hair and something crusted on the blankets in the cupboards. The views were beautiful and the layout of the apartment was fine, the cleanliness however was not worth their 4.5 star rating. The back of the bedroom door also had a hole in it, and the car park was a joke. Reception staff were lovely, this review does not reflect their service. Overall, the standards of the apartment’s housekeeping and maintenance need to be looked at.
Arrived at 2pm for check in, was told to wait 45 mins as last guests had trashed room. No apology or compensation - yet happy to take my $500 bond. An hour later we get to room and it’s filthy. Smelt of cigarettes and curry, looked as if had not been cleaned at all. Stains all over floor - red wine stain with bottle cap lying there, white stains on couch and pillows disgusting, broken drawer hanging off hinges, broken toilet roll holder hanging off wall, bed was completely collapsing in middle and consisted of 2 different mattresses of uneven heights joined as a double bed, aircon was old and inadequate - could not cool entire 3 bedroom apartment so was hot and stuffy. Every room was dirty. The receptionist Hope was incredibly rude and had an attitude problem. We showed her photos and she blatantly did not care that we were unhappy with the standard of the room. Had to ask for complimentary late check out when she was offering it to everyone else but us - I think the fact that we were younger than the other guests checking in gave her the impression that our opinion was less valued and experience less important which is ridiculous. The stay was for my 21st birthday and almost ruined the entire night as I was so upset with the lack of cleanliness in the room, I felt as if I couldn’t touch anything and it made me so uncomfortable. We rang hotel management and they did nothing to help. Avoid this hotel if you want to have an enjoyable time.
Great room size, 2 bedrooms but had 4 single beds. Bathroom shower floor still had hair as was not cleaned properly, extra blankets full of hair, internet was the worse internet service. Could not connect to the 4 different networks so could not work in the apartment. The apartment was serviced after 2 days at our request but they only put new towels on the table and made the bed like a 5 year old, I would not call that servicing the room, no extra tea or coffee or soap given. Very poor experience
Recently stayed / photos on website look nice. Room was not clean, bathroom filthy mould all along top bath. Had to ask for kitchen facilities to be able to use oven and cook. No directory book of how to use anything or any recommendations. Extremely noisy neighbours we had to speak to over 2 evenings!! Checked out - no chat from receptionist thanking us for staying or if our stay was pleasant. Location is good. Won’t be staying again.
Poor customer service. The address we had on our printed receipt was different to the building this apartment was in so I had to call to ask as the key would not open the door. This was at 9pm at night! The shower was filthy with mould all around. We had to be careful not to touch the walls. Not just the grout but the tile surface itself had mould! No exhaust in the bathroom is the cause. No AC in the bedroom just the living room. The lounge in the living was dirty too. The single seater looked broken. Overall poor poor quality for the price charged.
Terrible service with an infuriating amount of phone button prompts to select when trying to simply call the hotel. Staff provided misleading information resulting in our group being split up and having to stay in separate hotels. It doesn’t look like the bathroom has been properly cleaned since being built with dirt built up, stained grout and walls. Also don’t expect to shower comfortably as the shower head is way too low for any regular sized adult man. Great view of the motorway.
Good value for money for an apartment but slightly under equipped no towel railing, no shower cap. Cleanliness was terrible especially the bathroom as the sink and shower cubicle is extremely mouldy. Looks like it hasn't been scrubbed down for months. Bathroom light was too dim. Carpets were dirty. Clean bedsheets and towels though. There's washing machine and dryer provided. Reception staffs need to learn the sizing of bed. 2 single beds = 1 king size, not queen size.
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