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Apple Bondi

  1. Bondi Junction
  2. Bondi̇ Juncti̇on Electroni̇cs Store

Reviews, get directions and contact details for Apple Bondi

Apple Bondi
Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Address: 213 Oxford St, Bondi Junction NSW 2022, Australia
Phone: (02) 9019 2400
State: New South Wales
City: Bondi Junction
Zip Code: 2022


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
Reviews
I had an amazing experience with Jane at the Apple Store in Sydney. I’m visiting from the US and had an issue with my phone, but I wanted to wait to reset it until I got back home. Jane completely understood and went above and beyond. She diagnosed the issue, clearly explained what she found, and even added detailed notes to my file so the Apple team in the US can pick up right where she left off.nnShe was warm, patient, and incredibly knowledgeable. Even in a busy store, she made sure I felt supported and never rushed. I walked out feeling confident and taken care of thanks to her thoughtful service.nnIf you’re at the Apple Store in Sydney, I highly recommend working with Jane. She made my entire experience smooth and stress free.
Such a bad experience in this Apple Store. I will never come again, the “manager” or the person in charge did not even want to talk with us, in a very arrogant way we were 2 meters from him, that’s not the way you treat people that come and spend thousands of AUD in products of this expensive brand.
To Whom It May Concern,nnI am writing to raise a serious concern regarding my experience at the Apple Store in Bondi Junction, specifically in relation to the behaviour of Manager Nick.nnI purchased a brand-new iPhone Pro under my business account, which immediately presented major technical issues the phone repeatedly cut out during important business calls. It took weeks for the store to locate and replace the faulty device, leaving me with a defective phone and ongoing business interruptions.nnDuring this entire process, Manager Nick demonstrated a complete lack of professionalism and compassion. When I first spoke with Manager Nick, he was dismissive and abrupt. On follow-up visits, Manager Nick failed to take responsibility or offer meaningful assistance, insisting that it was a “different department’s issue.” When I raised the matter of the screen protector which I had purchased for the defective device, Manager Nick again refused to help and handled the conversation rudely.nnManager Nick’s attitude and unwillingness to assist caused additional stress and frustration at an already difficult time. His manner was not reflective of Apple’s usual high standard of service and respect for customers.nnI respectfully ask that Apple Head Office review this incident and provide appropriate feedback or training to Manager Nick to ensure no other customers are treated this way.
terrible customer service.nnThere was no staff managing the queue at all, and customers were left waiting with no explanation or acknowledgment.nnSeveral staff members actively ignored people who were clearly waiting, which felt extremely disrespectful.nnI went in specifically for a screen protector installation, yet I was asked to remove the original protective film myself, which completely defeats the purpose of paying for a service.nnAfter that, the staff assisting me -with long hair worn loose and bright red painted nails- blamed me for fingerprints appearing on the screen, as if it was my fault — excuse me?nnIf you don’t want to provide a service properly, don’t charge customers for it.
I had the excellent help of Harriet from the Bondi apple recently. She listened to my issues, and when I wasn’t happy with the solution, she kept brainstorming. I ended up leaving feeling incredibly heard! Not only was she helpful but she was lovely to deal with.
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Apple Bondi map

Directions to Apple Bondi with public transportation

Westfield Bondi Junction, Oxford St, Stand A 30 meters
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Westfield Bondi Junction, Oxford St 50 meters
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Bronte Rd at Gray St 80 meters
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Oxford Street Mall, Bronte Rd 110 meters
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Bondi Junction Station, Stand A 120 meters
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