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Reviews, get directions and contact details for Animal Welfare League

Address: 523 Telegraph Rd , Fitzgibbon 4018, QLD, AU
Phone: (07) 3631 6800
State: QLD
City: Fitzgibbon
Zip Code: 4018



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Reviews
Staff here are great all helpful and friendly from the several I encountered during the adoption process of a beautiful boy. There are plenty of animals on-site who need homes. Forget the breeders rescue a trouble maker or a dog that was simply not loved . What if I didn't like you and dropped you at the pound?
They are good people. The 2 cats I got are just outstanding additions to the household. They are fully trained and were confident enough to take up their places in the home from second day in. The kitten were outstanding in personality and training, I have done little.
got the sweetest and most polite little guy. he isn't properly potty trained but it's whatever, adopting process was good
We found our beautiful fur baby Jessie and are so happy her and our boy kong are very close,.Thank you to the awesome staff and one young lady who made the dream transition for our new baby.
If there was the option for no stars that would be the go. I want to warn others and can’t stress enough as to how we have been treated today 13/03/23. Our dog dug under the fence in yesterday afternoon’ storm and took the bolt. He ended up being handed into the shelter however today trying to get our dog back - The older lady with glasses is a compulsive liar and gaslighter that we have ever come in contact with in life. Lied to me over the phone TWICE about fees, then lied to my husband to his face when he tried to get the dog back the first time. When we finally sorted out the payment price they were trying to over charge us with some non-existent “shelter fee” while blaming council for not doing their job and advertising it- Aaron asked to see the amount on the eftpos machine to see if he was going to be charged the correct amount of $39.40 - the lady had the nerve to call hubby an ar*ehole at 2.10pm, then when told there’s no need for that, flatly denied calling him one- all because of asking to check the eftpos amount?! WTAF Then demanded he “wait over there” whilst looking for back up, pointing in the direction of where the dogs get held. After he got the dog into the car, they decided to take photos of his license plates as he was leaving. All I can say is that they are VERY unpleasant, and extremely UNHELPFUL with a lying staff member. I kept getting giggled at over the phone and obviously they take pleasure out of ripping people off, taking the pi** out of the situation and causing nothing but stress, which they seemed to be pleased about. I hope to take this incident further. Be very aware.
Shame you have to be put under scrutiny to volunteer& have to pay $35 induction fee. Iv unfortunately had to bring stay cats there& felt the staff were blaming me. In future i will pay a vet to put these poor animals to sleep cos warra is awful to deal with.
Great experience, took a few tries, but we found our new family fur baby. Staff were great very helpful.
Very quick when taking in a wandering rooster we had found. Thank you for looking after lost and homeless pets
Got my new best friend from here. She had been taken great care of for 3 months. They took time to make sure she would love us as much as we would love her.
I am a cat fosterer and I love what this place does for all its fur friends. I totally recommend becoming a foster helper it extremely rewarding and they pass on info when your little fur babies get adopted. Such a worthy cause. I’m glad I can help out.
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