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Reviews, get directions and contact details for Amana Living

Amana Living
Address: 1 Gentilli Way, Salter Point WA 6152, Australia
Phone: 1300 262 626
State: Western Australia
City: Salter Point
Zip Code: 6152


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
UNDER NO CIRCUMSTANCES LEAVE YOUR LOVED ONE HERE. ITS CONSISTENT NEGLECT AND COVER UP.nNever the same staff. Terrible management with changes continuously. Not one staff member has remained there a long time. Armana deliberately ignores complaints at head office. They gaslight and deflect constantly. This place is archaic. It needs to be shut down.
Long term staff are absolutely wonderful; unsung heros keeping this facility running, genuinely care about their jobs and the residents. I could count a total of 6 who I honestly wish I could give the higest commendations to.nnManagement is less than noteworthy, and staffing levels for high care patients is not adequite, bare bones - pushes the senior staff to absolute limits which is unfair. Care instructions are not clearly handed over between shifts, only those who got to know us actually listened and remembered eg, soft diets for residents who find it hard to chew etc, hard of hearing *prior to diagnosis* etc... Constantly having to chase up and push to be told things , both my mum and I.nnHigh turnover of new staff, and new staff are not trained adequately to be prepared for altzheimers, dementia and advanced aged care residents, which is what this facility promotes as a key factor of their facility.nnFor the long term carers, and families who are prepared to put effort in to see their family members frequently and also get to know the staff, it's a nice place- but sadly, management support of their staff, and transparency to families from management is lacking, considering how much is taken by the administration for fees... which is an entire pension amount and then additional money ontop depending on volume of additional medication and support devices are required that the facility doesn't provide, and every time a pension increase happens- funny enough the rates go up too.. but you don't see any increase in care or facilities or options for the impacted residents.nnWe recieved a condolence card from the associated pharmacy long before we heard a from Amana, post passing.nnEvery place has its pros and cons; I wish I could give a better rating for the good staff we had the pleasure of helping us and dad- but the not so good didn't tip the scales enough for me to be able ynto do it. It would be a great place if management actually managed effectively.
Poorly maintained. External gardens are kept well so it looks good from the outside. Inside the grounds for patients and familys are dirty unkept. Staff are constantly different. Definately not friendly or family orientated. They lack consistency and general hygiene for patients. Hostile to enter premises which is unacceptable as its difficult enough for familys dealing with dimentia .nThey dont return calls or emails from amana head office.nIts very concerning. I dont trust amana unfortunately x
Very good care home. Staff are cheerful and helpful. Management and nursing staff always welcome enquiries and are happy to discuss any concerns. Meals are of good quality and liked by Dad. Great medical support and follow up. Activity program throughout the week and lots of options for visiting locations eg Garden, small lounges and residents room. Covid 19 has impacted on capacity to interact with other residents when visiting. Always a friendly and welcoming visit. Allows pets to visit too!
My clients visit a relative here frequently. Gardens are neat. Staff are friendly.ĺ
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Directions to Amana Living with public transportation


Gentilli Wy After Edgecumbe St 40 meters
30
Gentilli Wy After Lockhart St 100 meters
30
Paterson St After Edgecumbe St 210 meters
30
Paterson St After Lockhart St 220 meters
30
Mount Henry Rd Before Cloister Av 340 meters
30

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