Reviews
Ordered meat feast and Ali Baba’s pizza special for delivery. Ali Baba’s pizza special is a favourite in our group. When we got our pizzas and opened the box, we got the meat feast pizza which we ordered and a pepperoni pizza which we did not order.. Rang the takeawayshop to inform them about the wrong pizza. No apologies and said we ordered pepperoni and not Ali Baba’s pizza special. What a disappointment.
My worst delivery, waiting one hour for one burger. Thanks for your bad service
It's was my partner who ordered tonight normally I would leave a feed back on just eat, I just wanted to say that the food is perfect as always stayed nice and hot. always give us the excellent service thank you so much highly recommend. The driver was very polite and deliver our food to us.
Just another takeaway in Portsmouth, food was good, loads of choice on food and desserts.Food: 3/5
Ordered food twice once online and once over the phone went to wrong address twice and apparently called me but had no miss calls they had the correct number as I have a verification message through from there website they decided to hang up on me when I asked where my food was then had to call again later after the second order went through and he told me the wrong address even though they had the correct one on the website absolute would not recommend
Dreadful customer service. Paid 30 pound from my hard earned money. Ordered a kebab at 12am. Had no confirmation to cofirm order, so rang after an hour of waiting no answer. Continually called still no answer. So then called on my friends phone then had answer from the kebab shop. We then sternly requested the delivery drivers number who the man on the phone then declined to give us the delivery driver number and hung up. So then called back again to chase our kebabs we had now ordered 2 hours ago. Then had a answer and finally gave us the delivery drivers number who then turned up after 2 hours and half later. Who we will admit was very polite and agreed the customer service was appalling. We’ve have also had bad customer service experience from this restaurant before but gave the restaurant the benefit of the doubt and ordered from you again but was let down yet again buy your restaurant Will not be giving a custom to your restaurant again
Stuck in the toilet here at 4am! This place is awful, absolutely disgusting. Save yourself and DO NOT EAT HERE. I ordered simple wings and chips, the man got frozen wings out from somewhere and put them in a pan, he then proceeded to put the pan under the pizza oven to warm them up and served that to me. I was a fool for trying to eat the things he served me and paying the price now. I swear I also saw him cooking doner kebab with the plastic wrap on and the plastic was getting cooked with the doner. I told him is he not going to take the plastic out before it melts away, he told me its much easier to take the doner astix wrap off once its warm. The fact is plastic was getting melted with the doner. Note, I didn't order doner kebab. So regard to health a safety. Scary place. Please do not eat from here.
Literally wanted to order a burger meal except i wanted curry sauce on the chips which i said that i will pay for,the guy wasn't having it ffs,saying you cant do that as if id done something illegal, very bad tone when talking, anyways he made me get everything separately which cost £8,so your telling me the burger meal cost 4.99 originally but because you made me buy it separately with the curry sauce it costs £3 more. Better customer service and communication skills needed asap
I ordered a kebab was fresh we enjoyed the meals with friends was the food very nice and fresh. We should try Alibaba kebab house food again.
Absolutely horrible establishment. Cancelled my order and the food still showed up at my door. The person on the phone when I called the restaurant was not only completely unhelpful, but also threatened me and my family which includes a 9 month old because they didn’t realise I had cancelled less than a minute after my order had been placed. Will never use this restaurant again and hope this opens peoples eyes as to what type of place this is. I have emails and others forms of evidence to show what happened and since I wasn’t charged for the order. The fault is in their hands.
