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Adam Internet

  1. Adelaide
  2. Adelaide Internet Service Providers

Reviews, get directions and contact details for Adam Internet

"Adam Internet no longer trades. For assistance with your legacy Adam Service please visit 150 Grenfell St, Adelaide 5000 or call 8423 4000"
Address: 416 King William St , Adelaide 5000, SA, AU
Phone: (08) 8358 6662
State: SA
City: Adelaide
Zip Code: 5000


Opening Hours

Monday: 08:00-22:00
Tuesday: 08:00-22:00
Wednesday: 08:00-22:00
Thursday: 08:00-22:00
Friday: 08:00-22:00
Saturday: 09:00-17:00
Sunday: 09:00-17:00

Update Info

related searches: adam internet contact, adam internet support, adam internet toolbox, adam internet plans, adam internet members, adam internet speed test, adam internet outages, iinet
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Reviews
It is the worst experience with Adam. Do not, do not, do not sign the contract with them. I signed the contract on day one and called them the next day and send them an email to cancel the contract because I found the poor review of them and better option with other provider. Then I was stuck with their deal forever!!! They do not return my call. When I call and told them I need to cancel the contract but they asked me to wait on the phone for long long time when I had to go off and work. Then they continued their service even though I am not using their service at all. I do not use modem or service but they keep charging me on my credit card so I have to cancel my credit card!! I am paying for service I never receive but they make the cancellation so hard and ignored my request deliberately!!!
Been with them for over 11 years and always had tremendous support. Since the take over from Internode this has now dropped but is getting better as staff becoming better trained. Only had a couple of issues over the length of my service, one required a service technician that went above and beyond his responsibilities. The downtime was minimal.
Can I GIVE ZERO STAR?? Expensive, Lack of technical support, slow, unstable, constant drop out, always has issues, Call Center put you in hrs of wait. Customers have no time and obligation to "Monitor / Feedback the connection quality and performance" to you. ISP should always check their service stability. Every one have to work, not waiting by a phone all day long. WiMax is crap. Raining, Storms, Strong Wind, Trees Blocking, whatever, can affect the connection. Daily 5-8 times drop out, take 10-15 minutes to reconnect. What a joke !
So, ive had my internet through adam internet for 3 years now, the first two years were amazing! never had any problems, but as soon as they partnered with or were taken over by iinet it has been horrible! Fetch tv is always cutting out, internet is always disconnecting, was told to get a filter, filter has changed nothing, customer service is a joke, every time they tell me the same thing, just reset your modem, never fixes it for more than a couple of hours. Not to mention the people you talk to are rude and very un-professional. I want to cancel but am stuck in contract with them for another year! Would not recommend to anyone!!!!!
Internet jumps in and out, fetch TV always playing up or pixelating, looong wait times for customer service, have been back and forth with them for 2 years trying to get a reasonable connection and still having problems. Difficult to be reimbursed and despite the issues they still won't allow me to cancel the contract even though they are not providing me the services promised!
"Oh we're having problems with the tower" Is the constant thing I've heard for the past 3 years. I'd change, but I may as well drudingly wait until I get NBN. Customer service adam internet's side, not iiNet's is generally okay, but I shouldn't have the need to call them every month to ask why my internet's slow/not working.
I have spent the last week trying to cancel my account with Adam internet, three phone calls to south Africa each over an hour long ,each time they say they cannot find my account ,twice they even hung up on me. I wonder if this is some overseas scam to prevent cancellation of service ! They have been provided with all possible details so something stinks. I am not sure of my next step as they are currently taking $90 per month for a service i do not have. One star is way too many.
The old reliable, fast Adam Internet is dead and buried, iiNet are only using the name. iiNet servers are not up to the task of providing a reliable, fast internet service. Since taking over Adam, iiNet have consistently shown they cannot maintain a stable internet connection, at all. Frustration level off the chart. We have a month to go on our contract then we're dropping this mob like a hot stone. There have got to be better providers out there... somewhere.
Adam internet is the worst internet provider. Do not sign up with them. Their customer service is rude, unprofessional and the technical support on the phone is horrible to the point where the person clearly sighed multiple times during our call. Their customer service is the absolute worst. The internet speed is so terrible that when two people are on youtube or some streaming. The internet becomes 1 mb/s; unable to even load webpages.
I had a really poor experience with them. I signed up for NBN and later was told by Adam that I cannot get NBN at my home. When I contacted NBN, they confirmed that I can get NBN. Since Adam was providing me with wrong information, I went to another service provider and am a happy NBN customer. I also had to pay Adam a fee for breaking my contract even though they told me that they can't service me!
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