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Reviews, get directions and contact details for ABC Electrical

Address: 47A Butler Ave, Moonah TAS 7009, Australia
Phone: (03) 6228 7740
State: Tasmania
City: Moonah
Zip Code: 7009



related searches: washing machine repairs hobart, abc electric company, electricians hobart
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Reviews
My experience with ABC Electrical was incredibly disappointing. The manufacturer of my oven gave me their details as they are one of the only companies in my area that service this brand. I was spoken down to by a rude and hostile contractor with zero customer service skills. At first I wondered if he was treating me this way because I am female, but no, my partner assured me he had experienced the same level of utter contempt by another contractor at ABC the last time our oven was serviced. It might have been easier to swallow if they had actually done a good job, but we were left very underwhelmed by their work on the oven. I certainly won’t be using them again, and I’ve passed on the feedback to the manufacturer who are looking into alternatives in my area. Hopefully management considers further training...
7 years ago (14-05-2018)
I was told that ABC was the only local agent for Ariston brand appliances. Which is unfortunate because I have now been waiting two months for an oven thermostat. I suspect that it hasn't been ordered but as noone bothers checking and calling back as promised I have no idea. Certainly would not recommend them.
7 years ago (02-05-2018)
My mother had an awful experience dealing with one of the service repair persons who just rebuffed her that they did their service properly on her Asko dryer. She also had her Asko dish washing machine kept for a long time (1 month), She didn’t receive a bill for this probably due to the lengthy period but then also the lock doesn’t click unlock on it. Her washing machine also has suffered similar problems, “there’s always an excuse” she says about waiting periods. I have since investigated with Asko that this repairer is not the designated repairer for Asko appliances. Therefore it’s logical to assume they don’t have the service repair manuals for Asko nor can be supplied specialist parts.
7 years ago (14-05-2018)
ABC Electrical was requested to fix our dishwasher which was leaking. It only provided a temporary fix but as they only offer a 3 month warranty on their labour (which we were not informed of) there would be nothing we could have done. We got charged again to have the job finally done properly ( I hope). Also we had to constantly chase them up to finish the original and follow up jobs. Poor communication.
7 years ago (07-02-2018)
Our Ilve stove fan element stopped working, so we called ABC, the reommended repairer. The ABC Repairman came 3x. He broke the thermostat (for which we had to pay) and we were later billed $714. We sent a letter with the cheque requesting a more reasonable account. The cheque was not presented ( we had not unreasonably thought that ABC had not bothered to bill us given the problems we had ). Soon after the repair, the element came loose necessitating an additional $100 repair cost which was performed by another repairer. We had another demand from ABC for $714 more than 2 years later. This time we again, by detailed letter, requested a more reasonable account amount given the problems we had experienced. Our next contact was through the collection service with a $200 premium for their costs. We paid this in full. We were quite appalled by ABCs gall in costing us what, in effect, was more that $1000 for the replacement of a fan element that has a list price of $79. This whole episode for us was an expensive mistake in not checking consumer reviews prior to engaging a service.
7 years ago (30-12-2017)
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