A&L Windows & Doors

Reviews, get directions and contact details for A&L Windows & Doors

Address: 30B Commercial Pl, Keilor East VIC 3033, Australia

Phone: (03) 8786 0000

Website

State: Victoria

City: Keilor East

Zip Code: 3033

Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

poor quality and workmanship of fly screens and "security doors" if you could call them that. flimsy frames. I can bend and break the frame from the outside if I wanted to.  
can't talk to anyone directly as they refer me back to my builder. poor accountability.
judging by these past reviews.. looks like I won't be getting a positive outcome.

 7 years ago (19-01-2018)

If I could give 0 stars I would. 

Delivered wrong size windows in January because they assumed my house is new build.
It took more than 2 months to get a response what they are going to do about it... of course they did nothing about it... in the end we decided to install the windows as they were sitting in front of our garage. Had to cut brick as some of the windows were too big. 

Now have to paint and repair plaster and also tiles in our newly renovated bathroom were damaged as the bathroom window were too big. Painting quotes we were given are anywhere between $5500.00 to $7000.00.

The worst part is that we contacted the office to discuss a missing panel on one of the windows on 24th April and they advised us that this is intentional as the window was too big and that they might be able to send someone to do the glazing on 15th May but after sending the email to request it and calling the office 4 times the date is still not confirmed.
Apparently it is ok for someone to live without a window during the heating season and also having no window is no a safety issue. I will have to go to court if I have a break in as my home and content insurance is not going to cover me if I  have a massive window missing.

Fly screens also had to be requested but are yet to be delivered and also no ETS on arrival.
Keys were requested but after hearing nothing back from the office for a week decided to contact the builder that apparently had the keys in the office.

My advice to future customers is to stay away from this company....

 7 years ago (09-05-2018)

They used to be good to deal with. Now there is no chance. They want communicate back. Overall I will not be recommending anyone to use A&L Windows...

 8 years ago (01-12-2017)

Update your opening times and any closed days on google, your website and stick a print out on the doors of the stores. found out when I called up after waiting for a few mins post the opening hours. Online store does not really sell anything, its all enquiry.

 7 years ago (04-01-2018)

Pathetic, atrocious, disgusting and shameful. These are some of the words that come to mind when dealing with A & L Windows. How they are still in business, is well beyond my knowledge. Approximately 6 months and STILL we have yet to receive our complete $2500 order. Multiple times they've attended without notifying us , multiple times attending without the complete and correct order, multiple phone calls and messages left without being returned. 
No accountability!! Even their contractors can't believe the operation run. 
The only person I feel for, is the person who has to answer the phone.

 9 years ago (19-01-2017)

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Reviews, get directions and contact details for A&L Windows & Doors

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