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York Pools and Spas

  1. Masterton
  2. Masterton Landscape Company

Reviews, get directions and contact details for York Pools and Spas

York Pools and Spas

About

Landscape design and pool construction
Call direct on 021737595 for a free quote.

Story

We install top quality pools and spas. We stand by our work and promise you will be thrilled with the result.

Address: Masterton
Phone: 021737595
zn.oc.oohay@grebniewynt
State: Masterton


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Reviews
What a beautiful, spacious and clean place! The customer service blew me away, especially Samantha from the spa who gave me a beautiful massage, tailorer to my needs. She was super polite, informative but not pushy. The man with dark ginger hair and a longish beard at the reception also went out of his way to welcome me and show the facilities, his name starts with 'T' but can't remember the full name. Beautiful day from the minute I parked, till I left after an awesome massage. Thank you!
Been a member for about a month and like this gym. It's got a great atmosphere and lovely staff. Think the only fault is the upkeep. Staff work hard to keep it nice and do a great job but still are some issue that the company as a whole need to sort. The pool is quite cold and the two jacuzzis are often out of commission which is such a same.
Firstly, massage and Swedish scrub was amazing! My boyfriend and I were able to go in at the same which made the experience lovely. However, be spa facilities are extremely outdated and boring. I don’t really think 2 saunas, 2 steam rooms and a pool equates to a “spa” when you have competitors like aqua sauna at centre parks! Overall wouldn’t come again but staff were lovely!
The facilities are OK, the shower area could do with a decent clean or refurb. The studios are often dusty/ dirty. But the worst bit about them is their customer service when a mistake has been made. I've been trying to resolve an issue for months and they seem to be ignoring what I'm saying.
Nice heated chairs in relaxation room in the spa I had two treatments so they arranged for them to be back to back in the same room. 2 saunas and 2 steam rooms, one steam room very noisy. Two hot tubs one was being cleaned the morning but in action in the afternoon. Also a cool water jet pool. Food was OK but a bit of a wait as understaffed.
Bought a voucher deal to try out a Bannatynes health club. There’s one near me but there were no vacancies. The club is nicely presented with easy parking. All the staff we interacted with were friendly and efficient and I really enjoyed the massage. The gym is well equipped and the café area is a nice airy space to relax.
Went for a spa day here and the massage was great, staff are nice too. The centre was very tired though, especially the pool area. It’s also disappointing that robes and towels aren’t included in the price, I would have happily paid more upfront and would have preferred a more transparent pricing approach.
Went to the gym for a year or so here and staff are friendly. The weights and machine area has been expanded but no additional equipment so you don't need many people for it to get busy. There's absolutely no atmosphere in the gym. The biggest problem is the pool, which is dominated by people who walk in the pool and those that do swim have zero lane discipline. My intention was to regularly use the pool but this lasted about 2 months after it was just impossible to swim at what I could call 'normal' pace without disruption. This place definitely has a spa feel about it and isn't really for those with a real focus on fitness. Regarding the food, don't think this is a Rudding Park dining experience, the chefs double up as till staff.
Had a great spa day, lovely surroundings, great massage. Very relaxed, pleasent eating and drinking area. Hope to return
My wife and I booked a spa treatment which was very good but it wasn't relaxing as the noise from the gym could be heard through the thin walls also the food hall was closed due to health and safety the lady on reception said we would have stayed a lot longer and spent more money if we could have eaten so it spoilt a day out after travelling over 1 and a half hours to get there also the manager didn't seem too bothered about the disturbance
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