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Reviews, get directions and contact details for XERO LIMITED NZ

XERO LIMITED NZ
Address: Level 3/96 Saint Georges Bay Road, Parnell, Auckland 1052, New Zealand
State: Auckland
City: Auckland
Zip Code: 1052


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews
I have been using Xero for a long time including payroll. The number of times that I needed phone support and I would reach out via their useless central system only to have to wait and wait for support. I gave up in frustration and took the payroll system away from Xero and took it to a payroll system that was 100 x better. And they had a PHONE NUMBER to call if you needed support immediately. What are you afraid of xero to provide phone support for your thousands of users who are FRUSTRATED by you not providing the support and service that you should. There have been others who have given you this feedback but you chose to IGNORE it. I have used your central help function and it is cumbersome and painful. If you don’t listen others will give up in frustration and leave. Xero is meant to be for business owners big and small and should be heard by XERO. Shame you don’t appear to have your ears on at all.
Constant price increases to pay for the stupid offers given to new customers. Sort it out!! How about looking after your current customers!? Every Xero advert is full of comments of discontent, racing to the bottom when you don’t have the monopoly you assume to have.
Horrible invoicing. They had great invoicing which was easy to use and business like mine got very efficient at using and now this new version is costing business so much time. They have tons of bad feedback but won't listen to their customers. A bunch of people trying to re invent the wheel just to keep themselves in a job with absolutely no care for their customers.
No Stars from me if I had my way !! - I have continually tried unsubscribing xero nz as it just didnt meet my needs - was unable to access support at all!! and cant get the thing cancelled - THIS IS THEFTncouldnt call anyone to resolve it - utterly useless dont sign up
Friendly, passionate, and helpfull staff members. Their office is pristine and nicely decorated with plenty of hot desks in big open spaces. Affordable parking in the area is extremely challenging as lots of people working in the area competes for the spaces.
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Directions to XERO LIMITED NZ with public transportation


Parnell Shops 180 meters
333X
INN
OUT
RBS
RBW
Parnell Shops 190 meters
INN
OUT
RBS
RBW
Strand Station 190 meters
755
Stanwell Street 220 meters
755
Stanwell Street 220 meters
755

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