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Work and Income

  1. Bay of Plenty
  2. Greerton Local Government Offi̇ce

Reviews, get directions and contact details for Work and Income

Address: 53 Courtney Road (also known as 2 Tebbs Lane), Gate Pa, Greerton 3112, New Zealand
Phone: 0800 559 009
State: Bay of Plenty
City: Greerton
Zip Code: 3112


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
I am extremely disappointed with the way my mother was treated during her visit. From the moment she tried to ask for help, it was clear that she was not given a fair chance to explain her situation or understand her options.nMy mother has a language barrier, which was obvious, yet instead of showing patience or basic empathy, the young Pākehā lady who served her was dismissive and rushed. She did not take the time to ask clarifying questions, slow down, or make any effort to ensure my mother actually understood what was being said. There was no attempt to accommodate, explain more clearly, or show understanding, just cold, abrupt service.nWhat made the experience worse was the attitude. My mother was made to feel like a burden rather than a customer who deserved respect. There was a clear lack of compassion, and honestly, the interaction came across as prejudiced. When someone is already vulnerable due to a language barrier, the last thing they need is to be treated as if they are wasting someone’s time.nGood service isn’t just about doing your job, it’s about how you treat people. This was crap service, plain and simple. No patience, no understanding, and no professionalism. It left my mother upset and confused, and as her family, that is completely unacceptable.nI would not recommend this place to anyone who expects respectful, inclusive service, especially if English is not their first language. This experience seriously needs to be addressed.
Not a satisfactory result. When you can't get an appiontment over the phone
Calm environment. Clean tidy office. Not crowded.nVERY understanding. I was in a fluster from miss reading a email from them. Totally my fault. Ty for your patience.
Still makes people feel like they are not real.Very.interpersonal.
Please don't go to this branch,nI have asked for help as I just moved here for personal circumstances.nI went for my appointment he asked me 1 question and denied me any help because he thinks Im just trying to bludge from the Government,nYour so wrong!!!!!nRIDCULOUS! I have filed a complaint about you! and even they were shocked at the notes you wrote on my profile. Little do you know ive been going for job interviews and applying like crazy online!nFor you to not care about peoples circumstances is absolutely sickening.nI just don't understand how you still have a job.
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Work and Income map

Directions to Work and Income with public transportation

Fraser Street - Courtney Road 180 meters
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808b
901b
Tauranga Girls' College 190 meters
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Fraser Street - Oxford Street 190 meters
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Gate Pa Shopping Centre 230 meters
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808a
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Opposite Gate Pa Shopping Centre 240 meters
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808a
808b
816

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