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WM New Zealand (Corporate Office)

  1. Auckland

Reviews, get directions and contact details for WM New Zealand (Corporate Office)

WM New Zealand (Corporate Office)
Address: 318 East Tamaki Road, East Tāmaki, Auckland 2013, New Zealand
Phone: 0800 101 010
State: Auckland
City: Auckland
Zip Code: 2013


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 7:00 AM – 12:00 PM
Sunday: Closed

Update Info
Reviews
WM = Mt Wgtn, Akl.nSince you have had new drivers take over rubbish collecting.nA inconsistent p/u timesnB Weird hit & miss bin collectionnC My bin has FAILED to be collected x2nSo *2 RED bin misses & 1 Blue missnD Sometimes random garbage has been abandoned on the road = evident after your collection has taken plc.nUp your game, be professionalnTurn up with consistency, or hand the reins to a Co that will Actually do the job with Pride.nYou only deserve a half star at best - ggl does not afford such an option.
I have been member for over 18 years.nRegret wasting my time and money with Waste Management.nStaff don't tick all the boxed for their customer service they try put blame back on you. And even though you have a credit balance with them. They tell you to pay more for extra collection even after they don't provide with pick up schedule or pick up reminders.nLike lot of other feedback, I will advise the same AVOID USING THEM
AVOID THIS COMPANY.nnRequested a garden bin and I've had endless headaches from the beginning.nnFirst they just dropped the bin 100m down the a separate road, at a reserve, not my address and never told me about it.nnThey missed my first collection on 13/08 and then said that my bin was not out, which was false. Total: 1 missed collectionnnI then notified them and said they'll arrange a collection the by the next day, which they didn't. Total: 2 missed collectionsnnI then cancelled the service and they advised me they'll arrange for another collection 21/08, which they did not. Total: 3 missed collections.nnI chased them up again 07/09, this time giving them a deadline before I'd report to the council about the company dumping/abandoning their rubbish. They said they'll pick it up within 3 days, which they didn't. Total: 4 missed collections.nnI gave them one last chance before I report to council 11/09 to pick up their bin, they didn't bother replying.nnThey get back to me a week later 16/09 saying they will pick it up on 18/09 and you guess it - they didn't. Total: 5 missed collections.nnI've reported the company to the council and I had to chase them up every single time to collect their bin. Appalling since this company is meant to be in the waste management business but have illegally dumped their bin.nnI've switched to Greenie Garden bins and they've been amazing. Avoid this company.
Wow excellent ordered a 10M skip bin, cool I live in waiuku, cost only $430 Mean
Moved out of my previous home in April 2025 and had a monthly subscription with WM. I cancelled my subscription prior to moving out and had bins organised to be collected. Unbeknownst to me, I'd accidentally paid an extra month of this service.nA couple weeks later, I received a letter stating this extra amount had been credited back to my account so I logged into the app and the money had indeed been credited...but then was used again to pay for a subscription I no longer had and was no longer receiving with absolutely no notification of the purchase. So how was this purchase even authorised if there's no subscription?nnSeems incredibly scummy that there are probably others out there that are having money quietly stolen out of their account. This is literally theft lol. I appreciate this has now been amended but people shouldn't have to call up your company and explain why they should be refunded after you stole their hard earned cash.
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WM New Zealand (Corporate Office) map

Directions to WM New Zealand (Corporate Office) with public transportation

Valder Avenue 130 meters
353
Valder Avenue 140 meters
353
Eileen Lane 190 meters
Valder Avenue/Springs Road 200 meters
31
25 Springs Road 230 meters
31
353

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