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Reviews, get directions and contact details for Weddings at Copthorne Solway Park

Weddings at Copthorne Solway Park

About

At the Copthorne Solway Park, we recognise the significance of your wedding day.
No matter your wish, we can create the wedding that you truly desire.

Story

We have a dedicated team who can create a wedding which is distinctively you. Your "big day" can be as unique and special as your love with a personalised celebration totally inspired by you!

Address: High Street South, Masterton 5840
Phone: 06 3700 500
zn.oc.yawlos@sgniddew
State: Masterton
Zip Code: 5840



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Reviews
Having stayed here in 2017 and loved that experience, I was looking forward to getting back to Solway Park, but unfortunately our recent stay three nights in a family room was a let down. Starting with the room - it was in bad need of some basic maintenance with loose fittings in both the toilet and the bathroom. On the first night I resorted to tightening the screw on the toilet door knob using the solitary kitchenette knife as it was so loose it felt like it was going to fall off. There were similar loose fittings in the bathroom too, including the shower head. Likewise grout lifting in the shower tiles suggested the interior of the room had not been adequately maintained in a while. Communal areas, on the other hand, were in good nick, with the outdoor and indoor pools being great, and likewise for the kids play area. Unfortunately, due to short staffing, the Grill restaurant was not available for the cooked breakfasts we had paid for in our room rate. We didn’t know this was the case until turning up for breakfast on our first morning, where we were told about it, and that we were meant to be informed on check in which didn’t happen. We were refunded some of our room rate, though arguably not the difference to a cooked breakfast at a cafe. So a continental breakfast of toast, cereal, juice, coffee, and fruit followed, where we heard several other guests wake to the same news about there not being a cooked breakfast. It should be noted that throughout this the staff were friendly, efficient, and apologetic about the situation with the restaurant, which was understandable in the current covid environment. However it should’ve been communicated to guests ahead of time, as it had evidently been ongoing judging by things. However, for what you’re paying to stay at Solway Park, we decided that next time we’d be better spending that money either in Wellington for a better maintained room and still getting breakfast or at least being walking distant to more options. Unfortunately we’re unlikely to be back until we’ve seen things have been turned around by the owners.
Had a very pleasant stay in Masterton, friendly service and comfortable rooms. The only issue was that the card reader to the door of my room was faulty, resulting in a few trips back to the reception. New room was given and issue was resolved quickly.Rooms: 3/5
Only drank at the bar & ate here but Be warned.. steak sandwich came out grey. Having said that... honestly the best chips I've had hands down, so that's a positive!
I've stayed at a few motels not impressed with this motel maybe if you had the cleaner/ receptionist from the Acorn Estate motel alot of your reviews wouldn't be so bad her service is warm and welcoming everyday we were there. Rooms were so clean and tidy and room service was always done to perfection the owners and the head cleaner were so understanding for my son is autistic but here at Copthorne the front desk staff were rude and the house keeping staff weren't very clean. VERY UNEXPRESSED IF ACORN ESTATE WASNT FULL I WOULD HAVE STAYED THERE.
Average. Looking very tired in need of a makeover. Restaurant dinner was average and service poor. Never got asked if we wanted another drink or dessert. Left our table after the main. No staff around. Rooms were cleanRooms: 3/5
Fairly basic rooms, clean enough inside but bit grubby outside the entrance and seating area. Restaurant food was fine but the service was seriously lacking. Huge complex with lots of stuff for kids.Rooms: 3/5
Had there xmas dinner absolute rubbish. From the veg that was old and cold to the Meats cold and dried up. The puddings that were only just passable. I could have done a way better job and I'm no chef.
Many a time have I had me a beautiful Scotch fillet steak but the worse quality I've had was from the restaurant I so unluckily happened to attend - Service was poor and I was served with sour faces. The chef was very rude and condescending towards his staff. Plates were also dirty Rooms: 1/5
We have just celebrated Robs 80th with an overnight stay. Everything was perfect. The staff were attentive, the food was excellent and we all enjoyed ourselves. Our room and that of our guests were very clean and well stocked we all had a great night's sleep in very comfortable bedsRooms: 5/5
I stay here often for work. Very clean, great service, food fantastic and fast room delivery.
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