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Reviews, get directions and contact details for Warehouse Stationery (P&C) - Palmerston North

Warehouse Stationery (P&C) - Palmerston North
Address: 171 Church Street, West End, Palmerston North 4412, New Zealand
Phone: 06 356 7134
State: Manawatū-Whanganui
City: Palmerston North
Zip Code: 4412


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

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Reviews
This place is the pits. No one on the print desk at 9am. Queue formed. I went to the help desk and they said the print station is understaffed and gave no solutions, took no apparent action, offered no apology and offered no advice/timeline for help despite the queue of people waiting for assistance. It seems to be lost of them that people are travelling for a service and If you’ve ordered photos online etc you have no choice but to wait. After 15 mins someone arrived and offered no apology but did start moving through the queue. This place used to be epic, and now it’s a shambles.
I've been here the last 3 nights to do printing as our current printer at work is broken usually every time around 9.30 and they are lovely and more than happy to do this, but tonight 6th jan I came in and got told they have turned off their printers and they can't print anything off??? And he said they usually turn them off around 9pm. why isn't it on your website that you can't provide one of your main service for that time? What's the point in staying open till 10 then. I've just driven 15 minutes for nothing. not happy at all. I understand if it was large or custom poster prints but all I wanted was 3 pages printed. And now I don't have my documents for my meeting at 8.
If I could give less thay one start i would.nnFirst i waited in line for 15 minutes. No one was at the counter and employees kept walked past saying “whos supposed to be working right now”. Then i get to the counter, 25 minute wait for 11 photos. 25 minutes past, no photos. 40 minutes past and im still waiting. This is outrageous.nDont waste your time here
I used the in-store kiosk to select and print photos. Kiosk very easy to use. Could pay by EFTPOS at kiosk. Waited 10 mins for print and counter pickup, staff friendly and helpful. Overall I was impressed. Quite a few people using the service so testament in itself of it's ease. The quality of the prints was excellent. First time using the service.
I definitely do not recommend using the passport photo service. Three times over Internal Affairs declined my photo and I had to keep coming back in store to have this redone. IA take days and days to assess your photo so this process has taken weeks of back and forth. Each time it was done by different staff members. One time I was there for an hour and a half. The one person on was so slammed that they'd rushed through my details so I never received the email because it was written down incorrectly and I had to rejoin the massive queue to get this looked into. Every time there is two lines, constantly busy no matter what time of day.nStaffing always seems to be a huge problem. I'd say probably not trained enough either. One person at a time on yet there's always staff upstairs watching over almost like they're spying on the staff. I've heard staff talk to each other like they hate each other. Very toxic environment and poor quality with the passport photo service. Every customer I have heard has been complaining and takes ages to resolve.nCustomer service lacks. I know retail and all the staff look like they don't want to be there. You can still treat customers nicely and an apology doesn't hurt for so much inconvenience. I only came here because I live so close and needed the digital version. I didn't use any of the other printing services but each time I came back something different was always out of order. Worst kind of service in all honesty. I will stick to Snapfish for my printing needs.
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