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Waipa Networks Limited

  1. Waikato

Reviews, get directions and contact details for Waipa Networks Limited

Waipa Networks Limited
Address: 240 Harrison Drive, Te Awamutu 3800, New Zealand
Phone: 0800 800 769
State: Waikato
City: Te Awamutu
Zip Code: 3800


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
Very disappointed yesterday on our building site, with builder and electrician onsite then boom our power goes off for a shut down, no notifications by mail letter box or email. Waipa Networks put the blame on our supplier who apparently sent a email which went to SPAM!! Builder had to go home, and sparkey traveled 1.5 hrs for the job. No one takes responsability, very unprofessional
Spoke to 'Jill', rude and condescending when I enquired about a fault. Hang up on me. If I could zero stars!
I'm going to leave yet another one star review for your management of outages. There's a whole day planned outage where you didn't feel you needed to send out notices directly to affected residents.nnI'm sure you're probably going to say you posted some nonsense on social media, but the onus shouldn't be on the residents to be on social media and follow your page for highly important updates. The onus should be on you to ensure all residents affected are contacted correctly.nnHopefully you now see a pattern in the negative reviews that are being left and actually do something about your notification process. Maintenance has to happen, but so does communication. A whole day outage is a big deal for those affected.nnDo better Waipa Networks.
I've had no power since about 7am this morning. When I ring them, I get a list of numbers to press. When I press one, the call dies.nnTo give them their due, when I rang on Tuesday morning, the system worked and their repair man was around promptly. The fault was a burnt-out wire on the street box.nnI'll give them a couple of stars for their response on Tuesday, to go with the one I gave them earlier.
Work crew turned up and installed a new transformer in the grass verge directly in front of my parents house. No one was informed of the work or of the new transformer location which is so visually imposing on the property. Surely they could have located it off to the side which would have been much more sensible.nFeels like no care is given to property owners more get it in, they don't have to live with it.
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