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VTNZ Westgate

  1. Auckland

Reviews, get directions and contact details for VTNZ Westgate

VTNZ Westgate
Address: 6 Pinot Lane, Westgate, Auckland 0614, New Zealand
Phone: 09 832 6562
State: Auckland
City: Auckland
Zip Code: 0614


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info
Reviews
I came here to get a WOF for my wife’s car and it failed for three things: rear brake pad, left and right steering rack mount play, and a buckle on the right front wheel rim.nnI took the car to my mechanic to double check. Two out of the three faults did not need replacing. The steering rack mount was fine and there was no buckle in the rim. The only correct fault was the rear left brake pad. Even then, they failed to notice that the two front brake pads were in worse condition than the one they marked in the rear.nnWhile my mechanic was inspecting the car, he also found a large crack in the radiator that VTNZ completely missed. If that had gone unnoticed much longer it could have caused major engine damage. Missing the worn front brake pads could have also damaged the rotors and cost even more to fix.nnAfter replacing the brake pads and the radiator, and without fixing the other two faults VTNZ listed, I took the car to another shop and it passed with no issues.nnIt seems like the staff here are not experienced enough or are not checking things properly. They missed serious problems, noted faults that were not real, and overlooked brake pads that were in worse condition than the one they failed.nnI will not be coming back. I highly recommend going elsewhere.
I honestly don’t even know where to start — if there was an option for zero stars, I would have chosen that without a second thought. The driving instructors at this center are completely unprofessional, rude, and utterly careless. They seriously need to be replaced.nnMy partner has taken the test 3–4 times now, and every single time they come up with the exact same excuse to fail him. It feels like they are doing this on purpose. When we couldn’t find dates in our area, we tried this center — and it turned out to be the worst decision ever.nnThe staff here clearly lack respect, communication skills, and any sense of professionalism. Instead of guiding or supporting learners, they act arrogant, dismissive, and self-centered. It’s honestly shocking that this kind of behavior is being tolerated.nnWhat’s worse is that so many people have complained about the same thing, yet the management and owner seem to ignore it completely. It’s pretty clear they only care about taking people’s money — $60 for every test, with no accountability or improvement. This isn’t a driving test center anymore; it’s a money-making setup that desperately needs investigation and reform.nnAvoid this place at all costs.
I had a fantastic experience at VTNZ Westgate for my practical driving test!nMy examiner, Mary Ann, was absolutely amazing calm and professional, and incredibly supportive throughout the test.nShe made me feel comfortable and gave clear instructions, reducing my anxiety with terrible weather and traffic around during the test though I am an experienced driver from a foreign country.nShe was very pleasant wearing a nice smile all the time, and wish her a good luck in all the endeavors.
I found all of the staff on the desk to be lovely. Zubair was great, and used hand signals left and right to help. He was calm, kind and helpful and didn’t embarrass me or make me anxious which often happens in a test situation with dyslexia. I really appreciated his approach. Thankyou
I just want to share my experience with a testing officer named Ange. She was an absolute delight, calm, respectful and friendly. She clearly stated the hazards in her debrief, answered my questions and gave clear instructions throughout the test. She was so wonderful and made my experience so much easier.
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Directions to VTNZ Westgate with public transportation

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