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United Cinemas Bayfair

  1. Bay of Plenty
  2. Mount Maunganui̇ Movi̇e Theater

Reviews, get directions and contact details for United Cinemas Bayfair

United Cinemas Bayfair
Address: 19 Girven Road, Mount Maunganui 3116, New Zealand
Phone: 07 572 0466
State: Bay of Plenty
City: Mount Maunganui
Zip Code: 3116


Opening Hours

Monday: 9:30 AM – 9:30 PM
Tuesday: 9:30 AM – 9:30 PM
Wednesday: 9:30 AM – 9:30 PM
Thursday: 9:30 AM – 9:30 PM
Friday: 9:30 AM – 9:30 PM
Saturday: 9:30 AM – 9:30 PM
Sunday: 9:30 AM – 9:30 PM

Update Info
Reviews
We came in really looking forward to watching Formula 1 on the big screen, and while the staff were absolutely amazing and extremely helpful throughout the night, the overall experience sadly didn’t meet expectations.nnWe were in Cinema 6, and unfortunately, the projector wasn’t properly aligned, a portion of the screen was cut off, making it difficult to fully enjoy what we came to see. I approached a staff member about it, and while he did his best to assist, he explained that the screen in Cinema 6 was broken.nnFor a total of $65, it was disappointing to find out we were placed in a cinema room that wasn’t fully functional. We would’ve expected to be moved to a working theatre or given a heads-up at the very least.nnWe really appreciated the kindness of the team working that night, but overall, the viewing experience itself fell flat, especially given the price we paid.
Used to be great last year I reviewed here with 4 stars Showing signs of wear and tear with no maintenance now. No one checks tickets the last 3 times I’ve been, last night in cinema 1 the lights were out, us and the other people had to open the doors to the cinema ourselves and use cell phone lights to find our seats. Poor staffing. Looks like managements cost cutting is surfacing with poor staff training and front end service.
Terrible experience. Our seats were taken so we had to spread throughout the cinema with 3 young children. 2 children had to share a single seat. Manager was not willing to move people to free up our seats nor would offer a refund for the poor experience. Manager was extremely rude and had shocking customer service skills - snappy and acted the whole thing was our fault. Don’t waste your money, go to event cinemas!
The customer service at this cinema is not great.nI work in customer service myself and I’m not usually one to complain or leave a review but this is the second time I’ve been to this cinema and they’re put me in the wrong theatre room half way through the movie I was going to see.nThe first time was a few months back and now it’s happened again just tonight. When we realised what had happened we went back out to reception to ask what theatre we were supposed to be in and the staff took ages to figure it out then they started handing us coins as they’d charged us for Gmax. They did not communicate to us that they’d overcharged us and needed to refund us, so it was very confusing and there was no apology for the inconvenience even though we had now missed 20 minutes of the movie.nQuite disappointing but I hope this feedback helps prevent this in the future.n.
This movie theater is really cool. The decorations make it look like it's from the past, and you really get into the fact you are in a theater. I love the 8nterior of the screen rooms also it looked very classy. The screens are only average size, and for some reason the good reclining chairs were up front, too close to the screen where usually you would not want to sit, so I chose the standard seats which were perfect. I love this cinema, thought it was great! I will most certainly choose this as my go to for films while I am in Tauranga!
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United Cinemas Bayfair map

Directions to United Cinemas Bayfair with public transportation

Bayfair - Farm Street (Stand A1) 160 meters
143a
143b
2B
2W
5
701a
701b
CT
Bayfair - Farm Street (Stand A2) 160 meters
20
20S
21
Bayfair - Farm Street (Stand B) 170 meters
143a
143b
2B
2W
701b
712a
Gloucester Road - Hillier Centre 170 meters
21
Gloucester Road - Eversham Road 180 meters
21

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