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Turners Cars

  1. New Plymouth
  2. New Plymouth Car Dealership

Reviews, get directions and contact details for Turners Cars

Turners Cars
"“It’s not about today, it’s about tomorrow. Without our customers coming back we don’t have a business; that’s why Turners are committed to great customer care.”Turners of Roborough have been established since 1994 and have built a reputation for excellent customer service and aftercare that we are proud of. We are one of the leading retailers of used cars in the South West, offering some of the most competitive deals.We offer an wide range of cars, with the ability to source cars for our customers from all over the country."
Address: 690 Devon Road, New Plymouth 4312
Phone: +64800887637
State: New Plymouth
Zip Code: 4312


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Reviews
Amazing customer service... Ian, Jonathan and the whole team were top notch from start to finish. Would highly recommend anyone who wants to buy/sell a car to go to Turners before anywhere else! The process was quick, easy, and problem free. The best about.
From when we 1st set foot in there to pick up day we couldn't fault the service we had. Any little queries we put via email were answered and dealt with promptly. Would highly recommend.
Just purchased from them again. Fantastic friendly retailer. Staff really helpful with no pressure to buy. Great range of cars. This is how cars should be sold and why they have been here for decades. Well done, keep it up.
Staff are amazing, can never do enough to help you! Cars a such a great quality and anything that needs doing, they sort immediately. Great team here and we won't go anywhere else to get our car. The whole family have had cars from here now and we are all more than happy.
One of the best around Bought my latest car from them customer service was spot on. very helpful made us feel at ease not Pushy at all and that's saying something from second hand car sales. Had a problem with my new car no fault of anyone's but they sorted it out right away. would like to say well done to turners team
Purchased a car a few months ago and so far very pleased and no problems. My main issues are that prices there are high, there is pressure to purchase extra GAP insurance of little benefit for second hand vehicles and if you are trading in, there is very little consideration or significant undervaluation of your old car. I was told that it would cost me £55 to trade my car in for scrap. Two weeks later, the GOV.UK website says it's MOT'd and taxed with a new owner.
I drove 589 miles to get my car from turners and wasn’t disappointed. Very professional company. Everyone as helpful as you could wish for from the receptionist to the salesmen to the business manager who deals with your sales. If you see the car that’s right for you from here as I did just buy.
Very poor customer service. Although the car itself is fine mechanically up until now, when the car was collected we specifically asked about the spare wheel due to where we live remote and the distances I travel and were told there wasn't one on a BMW 3 series as they had run flat tyres which all seemed fine until I discovered two weeks later that it does not have any run flat tyres fitted at all. When questioned and after a few emails I was basically told that as it was not brought up when I originally viewed and agreed to buy the car there was nothing they were prepared to do. Now, legally I suppose that is correct but to be told one thing and find out it was incorrect and the fact they would not do a single thing is very poor in my opinion. One of the directors himself ended the last email with this "As far as I am concerned this matter is closed.".
Lovely people thank you my car is lovely but I had to pay a lot of money for my lovely low mileage car but you pay for what you get
Very good experience, brilliant customer service.
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