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Torpedo7 New Plymouth

  1. Taranaki
  2. New Plymouth Sporti̇ng Goods Store

Reviews, get directions and contact details for Torpedo7 New Plymouth

Torpedo7 New Plymouth
Address: Valley Mega Centre, 1 Struthers Place, Waiwhakaiho, New Plymouth 4312, New Zealand
Phone: 06 215 4804
State: Taranaki
City: New Plymouth
Zip Code: 4312


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:00 PM

Update Info
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Reviews
Useless. Had an issue with my bike, their mechanic said it was the deraileur so we bought one, nope it was a $10 cable. Cost us in the end. Avoid unless you want useless advice and service
Helpful and friendly staff. They have a good selection of outdoor gear.
Used the online store to purchase a $200 item and was met with 6 weeks of silence. I was unable to contact anyone through, email, the 0800 number and even the local store unable to help me too. It wasn't until I got my bank to dispute the transaction, they ended up responding. Genuinely felt scammed. Save your time and shop somewhere else.
Asked 3 of the staff if they did lay buy. One said he would check.. he didn't . The other said no. The guy at the counter told me they had zip as an option. The website said if I went instore that it was an option. Felt the young staff were there just to get the correct shoe size and didn't have any expert knowledge on the stock..
I am beyond upset… we spent a good amount of money getting out teenage sons electric scooters for Xmas. Before purchasing we were assured over and over again that if there were any troubles with either of the models tyres we would be able to bring them back to the store to fix. 3 months later we have a tyre that needs replacing and torpedo 7 not only inform us we don’t do that anymore, they could also not even help us. We went all over the city and were unable to find anyone to help us. To make matters worse, the same models are on sale at the store. This sheer negligence and lack of care has to be a violation of consumer rights. We could have bought a cheap car and had the same problems and now we have a teenager without transport that is causing large stress to our single car family. Do better Torpedo 7. Do not trust them!
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