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Three Kings Accident & Medical Centre

  1. AUK
  2. Three Kings A&E

Reviews, get directions and contact details for Three Kings Accident & Medical Centre

Three Kings Accident & Medical Centre
"Three Kings Accident and Medical Clinic has been open since 1998. We specialise in General Practice/Family Medicine and Accident & Emergency Care. We are open 364 days a year, Seven days a week, Open 8am to 8pm. You can book an appointment with a doctor or walk into our urgent care clinic. We aim in providing quality health care at an affordable price. We have many facilities onsite including X-ray, Fracture Clinic, Physiotherapy, Podiatry, pharmacy, Dental Clinic, Ultrasound, Orthopaedic Clinic, Audiology, Contraception Clinic. We also provide online services to book appointments and the patient portal. Our doctors are well experienced and qualified and carry special skills to specific healthcare needs. Visit our website for more details."
Address: 536 Mount Albert Road , Three Kings 1042, AUK, NZ
Phone: 09-625 2999
State: AUK
Zip Code: 1042


Opening Hours

Monday: 08:00-21:00
Tuesday: 08:00-21:00
Wednesday: 08:00-21:00
Thursday: 08:00-21:00
Friday: 08:00-21:00
Saturday: 08:00-21:00
Sunday: 08:00-21:00

Update Info

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Reviews
We have been their clients for many years and the doctors, nurses are always professional and helpful. They listen to us and are willing to provide us with the best options. Would highly recommend it to families and friends. They even have walk-in services during weekends and convenient for us because Emergency Department requires super long waiting time. I would rather pay the extra money to be seen quickly here.
I called the reception at 2.03pm yesterday 12/10/2022. I'm having covid and suddenly my baby 7 months started crying and I noticed she was having fever too. I was panic and called The A&E Three Kings. The receptionist was very very rude and had ZERO empathy at my situation! Seriously shame on you! I didn't manage to take her name but the date and that time, you guys can retrieve the call. My daughter was not registered with them. So, the first thing you should ask is "Has your daughter been here?/is she registered with us?" SIMPLE!NOT JUST STRAIGHT AWAY ASK FOR HER 1ST NAME AND LAST NAME! Of course it won't appear in your system! Next time if you don't like to work just call in sick and stay home!
Firstly, Worst customer service ever on earth! Receptionist lady wearing prescription glasses is very rude! Followed by another Caucasian male worker who was extremely rude as well. Please treat everyone with equal respect. You people pick and choose who will receive a certain type of response & respect! Unfair. The energy in that room is dull, dark and uninviting! Please educate your staff members on how to have better customer service. Staff members at reception looked like they didn’t want to be at work. ‍‍
Three Kings A&M has changed. I have registered with it for several years and I did see many good doctors and lovely nurses there. But I noticed it is changed recent years. On Tuesday, I waited in car for 2hours and GP saw me 5 minutes. She gave me prescription and told me to come back if symptoms don’t be released. The tablet and syrup don’t work on my symptoms 3 days. But I don’t like to be back to the GP by waiting another 2 hours. Instead I’d rather to get medicine from Countdown pharmacy.
I wish 0 stars was an option, we came here on a Saturday and waited 1.5 hours as, hobbled In on 1 leg and nobody seemed to even ask if we wanted a wheel chair or anything. But saw the doctor for 5 mins for him to give us Panadol, a leg sleeve and crutches and told to come in tomorrow for an X-Ray, we come in before the X-ray hours and waited and still got seen after another patient who got there after us. Then to top it off we had to wait for the doctor after the X-ray for a consult only AGAIN’ to see 4 patients get seen before us WHO ENTERED THE BUILDING AFTER US? How? It’s completely random or the doctor and receptionist pick based on their mood. I even expressed my annoyance and they just said, we don’t know sorry. just disappointed
I have two stories from this past year that I would like to share. At the end of April this year, I came into Three Kings Medical because I had come off my moped in the traffic and broken my arm. The care I received I could not fault! I was looked after by the Charge Nurse Amanda, and another nurse Rebecca and the care they took to cast my arm was amazing! They were extremely professional, and explained to me the procedure they were going to do, and what I needed to do over the coming weeks and answered all my questions in my slightly delirious state. I was so impressed with them! Nothing was too much trouble! Then, at the start of November I came in for a ruptured achilles from playing soccer, and was seen by Dr Rakesh Premkumar and a nurse named Elly. Same experience. Dr Rakesh explained my injury to me, answering all my questions and referring me to a specialist that I was going to need. Same with Elly- fitting me for my boot, answering more of my questions and making sure I was as comfortable as I could be. Both were amazing, and extremely professional! Thank you!
 My GP at TKM is Dr. Kate Harrison, and cant recommend her enough! Another amazing professional in the field, who is patient, kind and takes a lot of care! If I am honest, earlier in the year I did really struggle with the reception team. Managing the appointments, and lacking in good communication. When I came back in November though, everything had changed and it was a really good experience! So a great big thank you to ALL OF YOU who are apart of the team at TKM. Thank you for all the work you do in our community, looking after us! I imagine you don’t get anywhere near the recognition you all deserve! Im just sorry I didnt write this sooner!
Showed up with my 3year old daughter and 6year old and was told they would be charged $55 each as not enrolled and needed to be seen for medical, with a 1hr 30min wait time, asked to double check - Shocking. Went to Avondale White Cross and it was free. Just checked website and it says $35 for 3yr old - please do better.
Very busy clinic. Good range of services, affordable. I would say a great provider for the price point. But given how busy they are, expect 90% of your appointments to be fine, 10% a mistake, misbooking eg. On the odd occasions something has been missed, they always rectify for me. Would recommend
Great clinic. Mix of appointments and drop ins for emergencies. Really well resourced. Great staff. Open extensive hours. Parking is great,
Older Kiwi lady with glasses is most rude receptionist I have ever encountered. Payed $85 to be spoken to like I was a nuisance even being there. Learn how to treat people.
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