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The Warehouse New Plymouth

  1. Taranaki
  2. Taranaki̇ Department Store

Reviews, get directions and contact details for The Warehouse New Plymouth

The Warehouse New Plymouth
Address: 67 Courtenay Street, New Plymouth Central, Taranaki 4310, New Zealand
Phone: 06 759 8232
State: Taranaki
City: Taranaki
Zip Code: 4310


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

Update Info
Reviews
The best shopping experience I have had at the Warehouse tonight 22 October. I havnt been to the warehouse for a while. I was looking for a book and a helpful man asked if I needed help. He got someone else to go up a ladder to search for the book while he went out to the store room to search. I was surprised how much out of their way they went, for my book!nWhen I got to the checkout, the young girl there went and got boxes for my plants - without me even asking. So impressed with The Warehouse New Plymouth
Budget friendly store. Large large footfall area. Loads of options. Cloths , some electronics , children toys , shoes , home improvement and kitchen items, stationary and some snacks. Plants & books . Support staff was helpful. Self checkout kiosk also available . No fresh food or fruits / vegetables .
On 21-10-2025, I visited the store and was browsing the beauty section. I picked up a Maybelline foundation but later decided not to buy it after speaking with my partner on the phone. As I was still on the call, I accidentally placed the product back near the Daisy deodorants rather than its original spot.nA short time later, a woman dressed in black and wearing a headset approached me and asked to talk. She immediately told me I was “on camera” and demanded that I show her where I had put the foundation. When I tried to explain, she interrupted and said, “I know you people,” which I found deeply offensive and discriminatory. She also threatened to call the police and accused me of stealing, in front of other customers.nI felt completely humiliated and targeted. When I asked her to follow me, I showed her the foundation exactly where I had placed it — in plain sight on the shelf. Despite this, she did not apologise or review the camera footage as I requested. I left the store in tears, feeling judged and disrespected. As an international student from India living alone in New Zealand, this experience has caused me significant emotional distress and anxiety.
The workers are busy and hardworking - The shop is always clean, I've hardly ever been there, to find that the product I am looking for, isn't there. Always satisfied with the service and you pay for what you get.
We got told off for running so we stopped running then they said we were acting stupid and said if we do it again we will be kicked out and if we came back in we would be trespassed we got kicked out for no reason she said we had one more chance but they kicked us out anyway it was the Karen worker who has a lisp so be careful when you are at there or you'll be kicked out for no reason
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