Interesting start to my check in as someone who turned out to be the Manager was parked in one of the disabled parks so I had to park a bit further away! As I discussed with her she shouldn't be parking in them as you never know when someone might be popping in to check in or check out the places to stay. She proceeded to continue to ask me was Reception aware I was disabled as she had me standing there I have a disability that is related to standing and walking!. I think there are a few lessons to learn here. 1 don't use the disabled parks regardless of how long you are parking there is no excuse, 2 don't put cones out as disabled people can't get in and out of the car to shift them that is what the orange lines are for 3 I pay for my disability permit and therefore they should be never used by abled bodies as this happens all the time 4 maybe instead of asking me 50 million questions you could have offered to help me with my bags! The disabled unit was ok but smelt of mold and dirt. The mirror is also too high for someone in a wheelchair, to except someone to carry a bucket into the bathroom to get water and back into the room to wash dishes also isn't particular! Was cheap and the pool was great plus great location. Hope you might think twice about what a person with a disability has to face everyday!
We stayed at this motel 3 times in the last 4 weeks. Staff were very friendly and accommodating. Asked to change rooms after our first night. It was arranged without a hassel. We were able to then have the same room for our next 2 visits.nHighly recommend.
Just had awesome service when I arrived. Was a bit late arriving to find manager had drawn curtains and put heater on for me. Toasty warm, very clean and comfortable. She also book an early taxi for me making my stay completely hassle free
Very accommodating, thank you Alicia for prompt communication and the owners for being very understanding after my flight was cancelled due to weather and I couldn't get down for another 3 days due to seats fully booked. The least I could do is give you a good review.
Unfortunately we booked our room during the “global IT” outage. This created issues when we needed to check in, having to supply two documents to prove my booking was paid for, despite having all relevant receipts from booking agent, made for a slightly uncomfortable experience. I do understand their due diligence. Rooms were okay, had very loud neighbours the first night, could hear them dry reaching and throwing up, was brilliant. We also had an interconnected room, so didn’t help with whoever was next to us. Went to check out and hand over the key to the receptionist who said “thanks, place it in there” that was about it. I did appreciate the room having a microwave, and a great selection of tea and coffee, and some yummy little biscuits. Would I stay again? No.
The Wheelhouse Inn & Captains Quarters
1 km
We stayed in the Lookout from which the view was stupendous! I could have quite easil...
