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The Apple Guy

  1. WGN
  2. Wellington Mobile Phone Repair

Reviews, get directions and contact details for The Apple Guy

The Apple Guy
"Apple Device Repair and Sale. We Repair Apple Devices such as MacBook, iMac, iPhone and iPad. We sell refurbished devices and accessories such as Charging Cables, Cases, Cable Adapters, Screen Protectors, Battery Packs. Our shop front staff can answer Apple Device related questions, our trained technicians can repair all hardware and software related faults. We stock most Apple parts and can do repair the same day."
Address: 148 Lambton Quay , Wellington 6011, WGN, NZ
Phone: 027 531 0155
State: WGN
Zip Code: 6011


Opening Hours

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00
Saturday: 10:00-17:00

Update Info

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Reviews
Expert information. Completed work earlier than quoted. Follow up phone call to check I was happy next day. Great price. 100% impressed. Recommended.
I had a problem with the battery in my computer and it was just out of time for the warranty. But they honoured it anyway and I got a new battery put into my second-hand computer that I bought at this shop. I hugely rate the speed, friendliness and efficiency of this service.
Good advice and knowledge, good service, fixed the issue slowness on an older Mac.
Awful and upsetting — my experience at The Apple Guy. I went in to get my MacBook trackpad fixed, I was quoted $96 for the replacement and then when I went to pay it was $232.00 which took me by complete shock. The man explained that his co worker was new and misunderstood payment process which I understand but I received no compensation for this upsetting experience. I am a first year University student who is very tight on money but needs a working laptop to get assignments done. I had no choice but to pay. Had I known the full extent of the cost, I would’ve taken different measures. I felt I was misinformed, and taken advantage of which left me in tears.
Would definitely NOT recommend this place if you are wanting a high quality repair. Despite branding themselves as an Apple repair store they use cheaper third party parts which can cause more problems for your device down the line. After having my screen repaired here, the touchscreen was faulty, and when I brought it back a second time the problem was still not resolved. I assumed it was an underlying problem with my phone. However, a few weeks later, when my phone was dropped a short distance in a drop-proof case, the screen completely broke. I was told by an apple certified repairer that the screen was defective and low quality and contributed to the damage.
Chris was so very patient and helpful, both over the phone and in person. He did everything he could to try and fix the issue, and went over and above for customer service. So grateful for his help!
Have a better understanding of what you can or cannot do. Instead of wasting customer's time and money. If you can't fix face ID, why did you tell me upfront but asked to do a dignostic and proposed a "fix" which is simply restore the device when you know it won't fix the problem?
I had a problem with the bottom speaker in Iphone 11 pro. These guys are so fast that the replacement and testing done within an hour. I gave my phone at 2:10 pm and they returned my phone back at 3:00 pm. Lightning fast service Thank you :
Took my iphone 11 to get a new screen. The first replacement screen had a fault so took it back and got another one put in under warranty. Had to do this 2 more times as the screens didnt appear to work properly. Anyway the team was great and the last screen worked perfectly! Thanks so much for the service and listining to my concerns and finding the issue. It may not have been the screens as when the last screen was put in the team also checked out the circut board on the phone and cleaned all the connectors etc, the phone now works flawlessly.
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