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Temperzone

  1. Auckland

Reviews, get directions and contact details for Temperzone

Temperzone
Address: 38 Tidal Road, Māngere, Auckland 2022, New Zealand
Phone: 09 279 5250
State: Auckland
City: Auckland
Zip Code: 2022


Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
We have experienced awful customer service and very high maintenance charges with this company. There is no dedicated customer service presence in Australia, and enquiries are simply passed on to independent contractors who show little genuine interest in resolving issues. Overall, there appears to be minimal regard for customer outcomes. We had a water-cooled system installed at our business at a cost of approximately $36,000, and the unit has consistently shown faults since installation. Several contractors have attended and inspected the unit, at our expense, but have been unable to resolve the fault. The air conditioning system has been non-operational since September 2025, without adequate support, leaving us unable to use it during peak summer or winter periods. I would strongly advise against installing this brand in either a home or business setting.
My air conditioner was great. Started heating up the room so quickly! The man who sold it to me was a Tennent.
Purchased a Hitachi heat pump from Temperzone for a customer. It stopped working within weeks. It was a manufacturing fault that caused the issue. There was a long delay before the part was available so I chose to replace my customers hitachi heat pump for another brand at considerable cost but it was what I consider to be right thing to do when someone has paid several thousand dollars.nnTemperzone were not the least bit interested in covering any of this cost and instead only offered to cover a few hours labour to cover the cost of changing the part months later.
They probably do not realize that Hitachi heatpumps are not easy to purchase. Mitre10 and place makers do not stock them and even staff recommend Mitsubishi electric. Would be nicer if they actually sell from their warehouse direct
New Heat pump installed just two months ago stopped working.I am on my second week waiting for it to get fixed, after calling Temperzone and leaving message numerous time still same story.Doing too much reading on the heat pump but not able to make a conclusion whats wrong with it.Not a good service as i had to purchase firewood and portable heaters.When called and spoke to another person informed their process is to get it sorted within 24 hours.Well second week its going for me without heat pump!!!
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Temperzone map

Directions to Temperzone with public transportation

Colin Street 190 meters
326
Colin Street 190 meters
326
Waokauri Place 200 meters
326
Waokauri Place 250 meters
326
Tidal Road 280 meters
32
326

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