Supercheap Auto

Ordered click n collect for 4 spark plugs. Waited for 30min. Received none as only 3 physically available. Went all the way from Sandringham to Kelston..What a pain!!!! Refund for the order processed 5days to get. Again diverted to SCA Henderson. What a waste of time..jjjjjj..

When you are in the shop. No one to serve you. When you shop online, they give the wrong item. Item prices online is misleading. For a special order waited for more than five weeks, no response. Had to go to the shop 4 times for enquiry. For wiper fitting they tell can't do it as they are short of staff. Short of staff so only online shopping. When you go for pick up no one answers the phone. Worst customer service.

It's super cheap auto. Good range of Chinese made automotive tools and good range of oils, parts, lubricants and car accessories. There camping stuff is also very reasonable.

Thank you ETI for your professional, expert and friendly service. You came to checkout as soon your colleague called out on the store mic and straight away you were forthcoming with assisting me. You took the time to try and find the best wipers for me and tried a couple products including the one I ended up purchasing. I hope your Manager reads my review and acknowledges you for your AWESOME MAHI. Thanks heaps Eti

Just visited the store said Hi to the girl at counter no reply went to the counter with my purchase said Hi again no answer. What kind of service is this even the guys in the shop they don't say hello or hi or acknowledge their customers.

This morning I had to have my vehicle jumpstarted by State Insurance Roadside Rescue and was told that the battery has to be replaced. Once my vehicle was jumpstarted I went straight away to SuperCheap Auto in Kelston. I couldn't go inside the store as I needed to keep my vehicle going or else it won't restart. I explained to the lady who answered the phone my situation that I wanted to purchase a new battery and to have someone install it for me this morning. I also informed her that I was parked outside the store. She advised that she would find out and get back to me put on hold. She came back with "Sorry we don't have the equipment available to do this for you". I'm thinking "equipment???" I couldn't believe it. So I asked whether their Henderson branch could help me and she said best to give them a call first in case I go there and they can't do it. So while my car is still idling in their carpark, I called their Henderson branch and explained my situation to them. Their reply was "Sorry our equipment is down so we can't do it today." They advised that they had a battery for me to purchase and then offered to "lend me the equipment" but that I had to give it back once I was done. Again, I couldn't believe what I was hearing. I told them that I will sort something out. I then contacted Battery Bill who said that they could do the job for me as they have the right battery available and they will also install it. I then drove from SuperCheap Auto in Kelston all the way to Battery Bill in Papatoetoe. Battery Bill not only provided me with a new battery that was $60 cheaper, but it also came with a 3 year warranty AND they installed the battery for FREE... with a WRENCH!!! I couldn't help but wonder... what had that been my mother in this situation? Thank you so much Battery Bill for helping me out. As for SuperCheap Auto - Kelston & Henderson... You're pathetic!!!!

Very friendly and helpful staff. Always have good deals and stock a wide variety of things.

Annoyingly not open on a Saturday except for click and collect due to staff shortages

Was a little put off that no one was available to swap my car battery out for me was happy to pay for the service as have had that at the Lincoln rd previously

I went to buy a car battery, they asked me lot of questions about my car to then find out they sold me a wrong one. When I called to ask how can I change it, they said they don’t have the correct model in stock. Totally waste of time going here.

Directions to Supercheap Auto with public transportation

---