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Sugar Plum Kitchen

  1. Waikato
  2. Tuakau Cafe

Reviews, get directions and contact details for Sugar Plum Kitchen

Sugar Plum Kitchen
Address: 1/2 Dominion Road, Tuakau 2121, New Zealand
Phone: 09 237 8050
State: Waikato
City: Tuakau
Zip Code: 2121


Opening Hours

Monday: 8:00 AM – 3:00 PM
Tuesday: 8:00 AM – 3:00 PM
Wednesday: 8:00 AM – 3:00 PM
Thursday: 8:00 AM – 3:00 PM
Friday: 8:00 AM – 3:00 PM
Saturday: 8:00 AM – 3:00 PM
Sunday: 8:00 AM – 3:00 PM

Update Info
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Reviews
Parking very good this morning. Not crowded. Great seating in morning sun.nVery good variety of cold and hot foods, savouries, slices and cakes. Customer service fine.nI ordered Coffee and date scone which I found very nice. Nothing like homemade savouries and cakes. My friends ordered, coffees and cake, both enjoyed their morning tea.
When arrived looking through the menu go to order and sorry we don't have this or that because yesterday was a busy day and sold out. It's a piss poor excuse how hard is it after close of business to check stock levels for the next day and go to supermarket and purchase anything needed urgently. Anyway ordered some food of what was available. Coffee in a takeaway cup and a smoothie sat down at the table. Coffee came out was in a dine in cup. Sure honest mistake that's fine. Then 2 of 5 meals came out. Waitress went to fresh choice to get ice for a cold drink that was ordered and the chef had completed the other 3 meals but nothing brought out to the table until waitress got back. Food came out cold wedges undercooked. Ordered 3 hash browns for $3 each thinking they would be a genuine hash brown instead recieved 3 little tatter tots. Noticed crumbs in the cracks of the table. And then had a scone that was forgotten about and my apple and fejoa smoothie I ordered came out and ended up being lemon and lime some weird thing that wasn't even on the drink menu that tasted like a lemon based cleaning product. Extremely disappointed in the service, pricing and proportions sizes of the meals. Both my partner and I started to feel sick before we got back home in waiuku. Cafe has great potential. But badly run and poor hygiene. Would of expected alot better for a 4.3 star reviewed cafe
Wouldn’t recommend and unfortunately won’t be back as has the potential to be a lovely cafe. We were a group of mums who were made to feel like an inconvenience for being there as our table was wanted for another group. The service was very slow, stood at the counter for a while before my coffee order was actually taken. $15 for a frappe is a price I’ve never seen before. We were pushed out of the cafe as we were told our table was in fact reserved for another larger group, however there weren’t any reserved signage. Please also don’t take and post photos of us on your Facebook page making it look like your cafe is the place to be.
We had a very disappointing experience at Sugar Plum on Wednesday and I will definitely not be returning. A group of mum's and bubs met around 10.30, we ordered coffee and once our coffees arrived which took 10 mins and they weren't busy at that point we were asked to move tables because they had a group booking coming in however there were NO reserved signed anywhere. So we sort our babies, stand up and start moving down the other end of the cafe and the lady manager or owner? said oh actually no go back there, I'll just move the other group. A while later, just after midday she came and told us that she'll need to take a table from us and she needed it for a different group, again there were NO reservation signs up. We ended up getting up and leaving because we didn't feel welcome. The prices were horrendous as was the service. I'd highly recommend staying away from this cafe.
A great discovery, coffee & English breakfast tea great, some breakfast items over done, in general food tasted good.
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Tuakau 140 meters
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