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Subway

  1. Waikato
  2. Otorohanga Sandwi̇ch Shop

Reviews, get directions and contact details for Subway

Subway
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address: 148 Maniapoto Street, Otorohanga 3900, New Zealand
Phone: 07 873 7607
State: Waikato
City: Otorohanga
Zip Code: 3900


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:30 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 7:00 AM – 9:00 PM

Update Info
Reviews
Worst customer service I’ve ever experienced. I felt nervous and as if I had to compensate for the lack of normal kindness and standard customer service. The staff did not welcome me, my sister, my 13 year old nephew and my 6 year old son. Clearly the staff working did not want to serve us and we all felt very uncomfortable. They would not even speak to us and even when they did speak I could hardly hear a word they said. From memory I believe her name was Tasha she was speaking to some people maybe friends or family instead of serving my sister who waited patiently. Then when she finally served her, she was extremely rude. As we left I turned to say thank you for making our food only to hear Tasha yelling slurs/banter in my direction in front of our children. We were just passing through otorohaunga traveling far and got treated like absolute trash. I strongly suggest action is takin some training on kindness. Worst experience I have ever had from a company. I strongly suggest to stay away unless you don’t mind being treated like crap
I came into subway after a 3 hour road trip. A lady named Tasha was giving excellent customer service, she was very welcoming and kind. Another Worker called Unique was very patient and nice. These workers were absolutely amazing and very helpful as i am indecisive.
Terrible service. The counter lady was rude, disrespectful, and had zero customer service skills. No greeting, wrong order, and no serviettes. I asked for a combo but was charged separately for each item. Absolutely unacceptable. Never coming back
Our visit was generally fine, however one staff member didn’t seem very welcoming during our time there. From when we arrived and while placing our order, the interaction felt a little uncomfortable. My child was checking a Xmas decoration while under our supervision, without pulling it, and the response felt a bit abrupt. Customer service could definitely be more welcoming, especially toward families.
We stopped for a quick sandwich here and were greeted and treated friendly, the food was great, everything was clean as expected, just that there was some sort of maintenance happening as someone was on a high lather doing staff
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Subway map

Directions to Subway with public transportation

Otorohanga Station (Waitomo) 180 meters
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