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Reviews, get directions and contact details for Sticky Business

About

Custom self-adhesive labels are our specialty! Shop online at www.sticky.co.nz/ or visit our Auckland location and we'll make sure we stick together!

Story

Custom self-adhesive labels are our specialty! Shop online at www.sticky.co.nz/ or visit our Auckland location and we'll make sure we stick together!

Address:
Phone: 092623942
State: Pukekohe East


Opening Hours

Monday: 08:00 - 16:30
Tuesday: 08:00 - 16:30
Wednesday: 08:00 - 16:30
Thursday: 08:00 - 16:30
Friday: 08:00 - 16:30


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Reviews
I purchased bronze colored labels from Sticky Business last year. They had excellent pricing and communicated fast. The labels turned out great and I look forward to placing another order for a different brand soon. The only part of the experience that was a little underwhelming was production and shipping times. I don't know what all goes into the process and the company may not be U.S. based so that could be why. Overall I was extremely pleased with the quality of the labels and they made our product look very professional. Well worth it.
I have been using this company for almost 2 years now and was quite impressed in the beginning. However, I have had a few mistakes over the past 8 or so months and am completely shocked at the lack of customer service I have just received. First they changed the type of material for my labels without telling me. This resulted in a different color. They told me there was no difference but fixed it and it made it a little better. I didnt have the time to ask them for a reprint so I let it go. This last label print not only was the color off but the thickness was off too. The owner said there is no difference and even told me the label I had brought in was not from them. I honestly cannot believe this is how he treats his customers. He not only will fix the problem, he will now not print my tea labels and I am almost out. I need time to find a new label company and this really hurts me. ITs one thing to tell the customer they are wrong and that there is nothing they can do but its a totally wrong to not print labels because you do not want to admit you are in the wrong and leave someone hanging. As a business owner I pride myself on excellent customer service! This is by far the worst experience I have ever ever had and I will be sure to warn everyone about this experience. Also I have never written a bad review in my life until now.
This business has charged my credit card a $500 cancellation fee for which there was no agreement at the onset of their quote. This business is the most unethical organization I have ever dealt with. Their policies are unfriendly and not customer oriented. Any email exchanges are nasty and the management is very harsh. Initially, the staff was very friendly, but don't be fooled.
Discussed a few possible stickers, and they made recommendations for our purpose - company logos to put on our projects polished metal. They offered to send samples of other stickers they had produced, which was HUGE - had we gone with a see-through vinyl like I thought would work best, you would have seen the adhesive on what was an otherwise mirror finish. We got high-tack adhesive, laminated, silver-backed bumper stickers for the semi-trucks we typically polish.
I have had the pleasure of working with Sticky Business for 10+ years. They are responsive, reliable, and their quality is excellent. I highly recommend the team at Sticky, they have the best customer service in the business!
Be sure they completely understand your job before you begin as they will admit to being confused, but do not ask question and claim it was 'on both parties'????? Watch out for their business policies as well as they are unstated - next thing you know they charge your card without consent!!!!!
Great Price! Superior Quality!! Exceptional Service!!!
We have been using Sticky Business for many years now and love our branded labels. High quality, and great customer service!
Alicia really helped my vision come to life! Would highly recommend!
Buyer beware - be sure this organization does not have your credit card information as they will arbitrarily create policy on the fly and charge your card without your consent!
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