Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Disappointed with recent customer servicenI’ve been with them for over a year and a half. Their customer service used to be great, but things have really changed. When I called recently, the support was quite rude — even though I calmly tried to explain my issue, they didn’t listen or try to help. It feels like they no longer respect or care about their customers. They even hung up before I had the chance to ask another question. Very disappointed.
Had a rocky start with Smartpay but once my concerns have come to their attention, all my issues have been resolved efficiently. I also appreciate the other incentives they have given me to make up for it which will help with my small business. I can say that they have one of the best deals out there
Mansi Mudgil was the star.nnShe handled the situation exceptionally well after the sales team dropped the ball on us. She kept us informed throughout the entire process.nnSmartpay is lucky to have her in customer service.nnThank you Mansi for resolving the issue and making the process easier.
We engaged SmartPay for our mobile EFTPOS terminal for our food truck. Maja was amazing to deal with, very very responsive and proactive, clarified things we couldn't understand mainly merchant bank concepts and fees and kept on top of all the pieces we needed to get up & running. We've been running the machine for almost a year now across multiple events in multiple locations and it has never caused us problems in any way. It's a great terminal and great service. Maja was super helpful, super polite, overall helped us reach great outcome.
Brilliant and patient customer service, easy transfer experience from previous business owner. Very happy indeed!
Cash Converters
15 km
