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Smart Camper

  1. Tauranga
  2. Tauranga Mobile Home Dealer

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SmartCAMPER offer lightweight and affordable fully self-contained caravans.

The smartest way to enjoy the outdoors.

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SmartCAMPER offer fully self-contained lightweight and affordable caravans. Contact us



"N°1 de la location de camping-cars et vans aménagés en France. Passionné de voyages, d'évasion et de rencontres, AVIS Car-Away souhaite offrir une expérience unique de vacances en camping-car à chacun de ses clients. Véhicules très récents, large choix de modèles, assurance tous risques, assistance 24h/24, paiement sécurisé."
Address:
Phone: 64274524962
State: Tauranga


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Reviews
I am from the Kingdom of Saudi Arabia I rented a caravan from this company for the period from 2-9-2021 to 15-9-2021 for about 12 days and it was a very wonderful experience and the company’s employees are very cooperative in receiving and delivery. We did not face any problem. I advise everyone to deal with them. I thank all the staff Reception in the company
Only reason I am leaving 2 stars cause can't leave 0 and 1 more for able to speak English and be nice about it. If you still want to rent a RV/mobilehome here are things you need to be sure about. First you have to look at the vehicle w/ a magnifying glass, open everything, check all items under over etc, otherwise there will be damages you will notice after you left and now you are stuck with them. Second, they don't provide any insurance, buy your own travel insurance, trust me it's worth it, will explain later. Third, have them show you how to properly lock the car, not just the cabin, but the camper side also. Fourth, get everything in writing, including what you are supposed fill up and what does not need to be refilled. We left the place and within couple of hours of driving found more damages that were not noted. And we parked at a gas station to sleep cause we were trying to get to another town fast and got tired. Well I thought I locked everything, but was not, someone opened the passenger door and stole our wallets and laptop bag w/ two laptops and other stuff. Oh and my jacket. Police didn't help for sure, but we had to spend another two thousand dollars to stay an extra week in Paris and deal w/ US Embassy to get Visas to fly back. Moral of the story, sleep w/ your important stuff.
They should change their name to Avis STAY AWAY. We reserved the newest and very expensive caravan to avoid problems and what we got was a caravan with damaged batary and loose screws, so that pretty much everything fell apart during our 2 week ride table, cabins, shaders.... But hey, things can go the wrong way, we know. But the "support" they provided was...well, unacceptable and completely useless! The main problem was the battery, since without one you are forced to stay only on campsites that are equipped with electricity otherwise - no water, no heating, nothing!. The support sent us 250km! and completely off our route to the car dealer that was supposed to fix the problem. We had to replan our entire trip to get there and when we finally arrived to the dealer, he couldn't help us because NO ONE INFORMED HIM we were coming and he didn't have the necessary equipment! After spending several hours at the dealer's parking lot the support told us to hold on a little bit so they could find us another dealer to fix the problem. 4.5 hours later!!! they called us to say that they scheduled us an appointment for the next day, at 3PM! , 30km back on the road. At that point we broke and said that we would continue as is and will talk to avis caraway after we return the car. Since then Avis CarAway had ignored every mail we sent them. And if that wasn't enough, the inner space of the caravan was completely worn out. The table had 2 screws instead of 4 and they fell out during the first week. The cabins lacked holding screws and flew out at every turn, until broke down completely. The shaders wouldn't close, and we had to use towels to cover the window... All that combined turned our trip to "the survivor" .... To sum up - STAY AWAY!!!!!
Beware Following is our conversation with the company, including a description of all unpleasant experiences from our trip with the rented car. In addition, there is, at the end of this review, answer that we received from the company support. Please notice that none of their accusations aren't true. We believe that giving a vehicle to a client in such a condition is pure malepractice. Over 25% of our vacation time was spent trying to fix technical issues, which doesn't include daily struggles we encountered around them, including unexpected and not negligible expenses such as ensuring that we won't spend the nights without electricity plugin by staying in overcrowded and expensive campsites, recalculating routes, etc.. The attempts to deal with worn-out interior constituted a big part of our daily life. Once again, we want to stress out that we were extremely, if not overly, cautious while using the motorhome equipment. Everything combined, from electricity to worn out interior, completely ruined our vacation. We felt that instead of a very expensive motorhome we got a survival kit. The car was returned with full gas and water tanks, empty toilets and dispense water tanks and COMPLETELY CLEAN. We washed all the dishes, cleaned ALL floors and cabins, washed the bathroom and folded the beddings! Domenique approved the car upon the drop-off. To say it was dirty is simply insulting since we spent the entire morning cleaning it up and making sure that everything was in order. There are many more descriptions and claims, unfortunately, there is a character limit however, if anyone interested, I will be happy to provide additional information. Following is the company unswer: We did indeed receive your email and after further investigation we confirm our strong disagreement with your statements. We have never been returned a motorhome in such a bad condition. As a gesture of good will we did not charge anything for this. We understand that you had disagreements on your side and we do not try to minimise them. We believe not charging you anything is a rather fair compensation.
RV ultimately worked out well. Drop off went well. Pickup was a different story, we got there at opening, expecting to get an orientation and drive-off quick. The unit was not ready, then when it was "ready" it was not the unit layout we needed, then they had to clean another unit. Apparently, it was a mistake on the rental agent's part. It was noon before we left with the right RV. To make up for the problem, they "threw-in" free outdoor DIRTY tables and chairs. We drove the entire vacation with a blinking oil light, which the agent said was ok. I assume this means the oil was dirty, in the US it means the oil is low and the engine could lock-up, so I was concerned. But the unit performed very well with better fuel mileage than expected. If you are from the US, watch a video on the grey/ black water tank process before you go, it is different.
Disappointed with the Inclusions i.e No Broom , Kitchen Utensils very basic no Kettle , very poor quality cutlery, plates and glasses for drinking useless too small ,no bottle opener exterior badly damage on kerbside, bedding very poor would not recommend this company .
Translated by Google The 4th year that I rent a motorhome or a van. We have the choice according to the needs of the sizes... Remember to look at the crockery offered I don't take it and to monitor the interior condition especially the bench seat, before departure. I've never hitched a vehicle, if you remember to take wide turns and avoid streets that are too narrow, it's easy. Beautiful improvised walks in France alone with 3-4 children. I had a battery problem this year but another motorhome Avis dealer helped me out. I'm glad I didn't rent from an independent for this reason. Original La 4eme année que je loue un camping car ou un van. On a le choix selon les besoins des tailles... Pensez à regarder la vaisselle proposée moi je ne la prends pas et à surveiller l’état intérieur banquette surtout, avant le départ. Je n’ai jamais accroché de véhicule, si on pense à prendre les tournants larges et on évite les rues trop étroites, c’est facile. De belles ballades en france improvisés seule avec 3-4 enfants. J’ai eu un soucis de batterie cette année mais un autre concessionnaire avis camping car m’a dépanné. Je suis ravie de ne pas avoir loué à un indépendant pour cette raison.
Translated by Google My first adventure with a van. Van in very good condition. We exceeded the mileage package so small supplement but we had a great trip with this van. The shower, WC and kitchen are perfect for two people. Automatic gearbox is a real plus and the radars, camera too. To conclude great experience. Just flat, for the address which is not easy to access. For the rest everything went perfectly. Original Ma première aventure avec un van. Van en très bon état. Nous avons dépassé le forfait kilométrique donc petit supplément mais nous avons fait un grand voyage avec ce van. La douche, les WC et la cuisine sont parfaits pour deux personnes. Boîte automatique est un vrai plus et les radars, caméra aussi. Pour conclure super expérience. Juste bémol, pour l'adresse qui n'est pas facile d'accès. Pour le reste tout c'est passé parfaitement.
Translated by Google Too bad to discover that there is almost nothing to cook with, 4 plates, 2 small saucepans, 4 outdated cheap cutlery... no thrifty... Complicated to have to return the vehicle cleaned spotless, drained, full of water especially in the region Parisian, we don't really take advantage of the last day! It would be nice to have, even for more money, the possibility of making it excluding cleaning and levels. Remember to check everything at the start, some defective elements will not be shown to you mosquito net.... Attention billing on arrival, Adi blue. Otherwise the vehicle is very clean at the start which is nice! Original Dommage de découvrir qu il n y a presque rien pour cuisiner, 4 assiettes, 2 petites casseroles, 4 couverts bon marché hors d âge..pas d économe... Compliqué de devoir rendre le véhicule nettoyé impeccable, vidangé, plein d eau surtout en région parisienne, on ne profite pas vraiment dela dernière journée! Il serait bien d avoir même pour plus cher la possibilité de le rendre hors ménage et niveaux. Pensez à bien tout vérifier au départ certain éléments défectueux ne vous seront pas montrés moustiquaire.... Attention facturation à l arrivée, Adi blue. Sinon le véhicule est bien propre au départ ce qui est agréable !
Translated by Google Avoid, I'm really not the type to give my opinion on Google but there to do it is necessaryYou will be considered as a wallet on feet, to take 1000€ for a small scratch too bad we can't put a photo because they will answer that it's a big gash when really it's light and superficial I can show it to you on request by email for whoever wants, a gentleman from the team even told us on leaving there will be some for 200/300€ no more , we did not question the fact of having caused this scratch but the excessive cost of its repair with a single and unique estimate without any possibility of being able to discuss anything, but please do not claim on what does not didn't work water supply pipes unusable because completely cracked, blinds that don't close so up to date 24 hours a day, door that doesn't lock from the inside, wifi paid for €250 that works once out of 10 Surtt do not try to call the sav once on the mop I had tried to be able to lock the door they had answered me "but madam nobody will enter your camper without being invited" Finally once arrived on site for the return we find our car at the bottom of the flat tire car park and I was told that it must already have been the case when we arrived coming from Marseille… Also 10 days after looking for the duplicate keys that I had left them I ended up calling them to ask them if they would not have kept them. I am told that there are several keys of the same brand so she does not know. I ask him to go to the park and see if a key opens any car??!! "oh yes ok" she calls me back 3 hours later to tell me good I have your key how do you pay the shipping costs?? In short, here is the bad faith that you will have to face, you must also thank them for not repaying a bumper that they had already glued together in different pieces before your departure and which were well noted damaged on the inventory of fixtures of departure, for the costs even if you dispute the amount they will just use the deposit without any response from them Original A fuir, je ne suis vraiment pas du genre à donner mon avis sur Google mais là le faire est nécessaireVous serez considéré comme un portefeuille sur pieds, à prendre 1000€ pour une petite rayure dommage que nous ne puissions pas mettre de photo car eux répondront que c est une grosse entaille alors que vraiment c est léger et superficiel je peux vous le montrer sur demande par mail pour qui veut, un monsieur de l équipe nous a même dit en partant y’en aura pour 200/300€ pas plus, nous n avons pas remis en question le fait d avoir causé cette rayure mais bien le coût excessif de sa réparation avec un seul et unique devis sans possibilité quelconque de pouvoir discuter quoi que ce soit, mais surtt ne pas réclamer sur ce qui ne fonctionnait pas tuyaux de ravitaillement à l eau inutilisable car complètement fissuré , stores qui ne se ferment pas donc à jour h24, porte qui ne se verrouille pas de l intérieur, wifi payé 250€ qui fonctionne une fois sur 10 Surtt n essayez pas d apeller le sav une fois en vadrouille j avais tenté pour pouvoir verrouiller la porte ils m avaient répondu « mais madame personne ne va entrer dans votre camping car sans y être invité » Enfin une fois arrives sur place pour le retour nous retrouvons notre voiture au fond du parking pneu à plat et on m a répondu que ça devait déjà être le cas en arrivant venant de Marseille… Aussi 10jours après cherchant le double de clés que je leur avais laissé je finis par les apeller pour leur demander si il ne les auraient pas gardé. On me répond qu il y a plusieurs clés de la même marque donc elle ne sait pas. Je lui demande d aller sur le parc et de voir si une clé ´ ouvre aucune voiture??!! « ah oui ok » elle me rapelle 3h après pour me dire bon j ai votre clé comment vous payez les frais d envoi?? Bref voilà la mauvaise foi que vous devrez affronter, il faut aussi les remercier de ne pas repayer un pare choc qu’ils avaient déjà recollé en différents morceaux avant votre départ et qui étaient bien noté abîmé sur l état des lieux de départ, pour les frais même si vous contestez le montant ils se serviront juste sur la caution sans réponse aucune de leur part
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