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Silky Otter Cinemas Richmond

  1. Tasman
  2. Ri̇chmond Movi̇e Theater

Reviews, get directions and contact details for Silky Otter Cinemas Richmond

Silky Otter Cinemas Richmond
Address: Silky Otter Cinemas Unit 1/405 Lower Queen Street, Richmond 7020, New Zealand
Phone: 03 744 3593
State: Tasman
City: Richmond
Zip Code: 7020


Opening Hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 11:00 PM

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Reviews
Unsatisfied with my experience here on Saturday. I enjoyed seeing Labyrinth but I don’t appreciate having a worker tell me and my mother that we were in the wrong seats, when they were the seats I booked online when buying the tickets. Stale popcorn and rude people talking throughout the film. I am a massive David Bowie fan and I wanted to hear ‘Underground’ playing at the end credits but a worker rushed us out as he wanted to clean. Sorry for wanting my money’s worth. Your staff need to learn some manners and learn how to treat people with respect. I expected a lot better from the Silky Otter, maybe you should visit State Cinema Motueka, at least they are friendly unlike your staff and have nicer tasting popcorn. Not recommended and will not be back.
Its nice. I usually go to Silky Otter to watch movies, however, there's this one young man, not sure what his name is but will edit it in when I find out. He was way too lazy, on the simple job of charging correct fares. I came with my family, I'm a student, with a child and an adult. At first he charged us all as adults, knowing that one of us in our group was obviously a child, we pointed it out, and instead he charged us ALL as students, despite a children fare being cheaper! What a lazy worker. The rest of the staff is ok, but avoid the young teen looking boy.
Brand new and very clean. Had promo every Monday. $15 for a ticket per person on Mondays but the rest of the days, $22. Bottomless popcorn and drinks. Comfortable reclining chairs and clean restrooms. I enjoyed watching Furiosa today.
The cinemas and seats are nice, but the front staff are not particularly attentive or mature - I literally had my delayed box of popcorn thrown at me by a surly staff member. We all have grumpy days, as he was clearly having, but when you're in customer service you need to suck it up and put away the attitude.
I had a fun experience! The staff is so friendly and also very helpful. Especially the young ones and the tall blonde young lady I think her name started with an S..? overall I had a blast and enjoyed my movie!
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