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Shorecare Urgent Care Smales Farm

  1. Auckland

Reviews, get directions and contact details for Shorecare Urgent Care Smales Farm

Shorecare Urgent Care Smales Farm

About

At Shorecare Smales Farm we're available to help you with all health issues, from minor injuries, sprains and fractures to illnesses. We're open 24/7, 365 days a year. Just walk in; no appointment necessary. Drop by and see us!

Story

At Shorecare Smales Farm we're available to help you with all health issues, from minor injuries, sprains and fractures to illnesses. We're open 24/7, 365 days a year. Just walk in; no appointment necessary. Drop by and see us!

Address: 74 Taharoto Road, Auckland 0622
Phone: 09 486 7777
State: Auckland
Zip Code: 0622


Update Info

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Reviews
Really awesome service during COVID. Super friendly and attentive staff. Reasonably long wait times given it’s the only 24/7 clinic open on the North Shore but really appreciate the efforts of the team here. Thank you Shorecare for looking after your urgent care patients. Your kind and friendly service is greatly appreciated
Kia Ora I was sent to this urgent care last night from North Shore A& E. Front reception was very clear and helpful when arriving. Busy place however she was respectful and being as helpful given circumstances Nurse Sarah was very thorough, caring and gave excellent tautoko for my accident. She made the unfortunate experience very comforting. Then handed to Nurse Michaela Fletcher and her attention to detail, caring ear and excellent process parts required for x ray, tetanus shot, stitches and proper bandaging needed. Also helpful post info for my recovery ‍ . Grateful for the staff making the experience most relaxing and addressing the medical issues.Also the radiographer Michelle was helpful. Despite tending to 20 persons before me they were cheerful, caring and attentive! Ngā mihinui Kia koe Jason
I went yesterday to have myself checked by a doctor on the advise of the nurse at my GP. Been reading reviews here that says that there was always a long wait time. But now, having experienced it myself, I understand why, and it is because the doctors are being very thorough and Dr. Walsh in particular has been extremely empathetic and even phoned a consultant to identify the best possible treatment for me. Thankful for the care! The doctors and nurses shoutout to Nurse Laura are truly a blessing, may the blessing be returned to them a hundredfold. Cheers Shorecare!
My daughter fell on her wrist during a netball game and was taken to Shorecare at Smalesfarm. Reception was friendly and assisted with care and kindness. The nurses were kind and gentle and treated my daughter with such love and professionalism. The radiologist was kind and so gentle. And the doctor was funny and friendly, made my daughter feel heard and respected. He talked to her and explained the injury and treatment to her in a away that she understood what needed to happen next. She was given the power to make decision over her injury. Every single staff member that we were in contact with was friendly, helpful and very professional. The NZ health sector has it tough at the moment, these guys did not let on that they might be tired or might be stressed - we were their focus. Thank you!
Lovely friendly service over the phone and at reception. Then Andrew the nurse was just amazing putting my elderly Mum at ease immediately. Very funny and genuinely caring. Mum said "doesn't it make a difference when people treat you kindly like that". So thank you Andrew. You made her day.
Unless you’re dying don’t go here. They keep telling you the treatment will be available soon and then put other patients in front of you without any information. I was told the wait would be relatively fast then told after an hour that it would take another hour. Putting emergency care patients in front of me is fine but why consistently lie about the wait time for an hour?
Fabulous staff at Shore Care. I had to bring my elderly uncle here yesterday, deferred from the hospital, after their triage. Lovely, kind, nit rushed, super care, and good sense of humor to our 2 triage nurses, including 1 trainee nurse, and then the lovely Doctor. My uncles 81 so nice they didn't rush him. Definitely use this business again.
I went to the clinic in extreme pain. I saw Dr Hilton Jones. I believed I had a prolapsed disc and wanted an MRI done, he said definitely not after I described my symptoms and no need for an MRI, just exercise and take pain killers till the pain goes away swim or wade hard until fatigue. I had a skin rash which he said was definitely not from Codeine I was taking for pain. He was so condescending and treated me like a two year old. Prescribed pain killers which the pharmacy never received. A week later I saw a surgeon who after 30 seconds of describing my symptoms said it is L4-5 prolapsed disc and sent me for an MRI. It was exactly that. After stopping Codeine the rash went away. I tested it two weeks later with a dose of Codeine and the rash appeared again. Every single thing this Dr said my symptoms were not, was 100% incorrect. I would not recommend this clinic even for an emergency and especially not this Dr.
Saw a triage nurse around 240am with our 1yr old daughter. Went into a patient room around 315am waited for a doctor just a little over an hour but no one came into the room. The clinic was quiet. Ended up walking out around 430am without being seen by anyone.
These guys are totally awesome, the place was heaving. I did wait and I expected to wait, as we are currently in the middle of a world wide shortage of medical professionals!!! I fell and thought I best just get checked out. I had fractured my wrist and the nurse was amazing, she knew straight away. The Dr. Sonya, was kind, compassionate, clearly knew what she was talking about. She explained everything and gave me a good treatment plan. How, the receptionists cope I will never know, with constant ringing phones, impatient patients and rude, abusive, entitled people treating them like they have no brain. Come on you 1 star rates, stop being key board warriors and if you really have a legitimate complaint, go through the proper channel.
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