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Reviews, get directions and contact details for Sangam Indian Cuisine

About

Sangam is high quality Indian cuisine set in a relaxing family friendly environment complimented by our welcoming customer friendly staff



"Sangam Indian Cuisine - Whitianga’s only authentic Indian restaurant has been serving people in the town since 2004 and continues to lead its way as a popular local Indian joint in town. The restaurant seats 82 diners inside, while another 12 seats in the outdoors are highly popular in summers.We guarantee fresh high-quality meats bought from the local butcher. We do not use colouring agents in our food, so there is no orange looking curries or meat. Our preparations are authentic and prepared in Indian style. You can either choose to dine with us or take away a meal.Most of our curries are unique to us, whilst the restaurant also does some modern Indian food, such as the Lamb Shank Curry or the Whole Fish; must give it a try."
Address: 13/1 Blacksmith Lane, Whitianga 3510
Phone: 078671983
State: Whitianga
Zip Code: 3510


Opening Hours

Monday: 17:00 - 22:00
Tuesday: 17:00 - 22:00
Wednesday: 17:00 - 22:00
Thursday: 17:00 - 22:00
Friday: 17:00 - 22:00
Saturday: 17:00 - 22:00
Sunday: 17:00 - 22:00


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Reviews
This is a great Indian restaurant in Whitianga. I went with a large group of people this was not an issue with the staff and the service was fantastic. Within the group we had a wide range of different meals and entrees all of them were well-presented came out together and were very well received. These meals were excellent value and good quality. This the restaurant I could recommend to return to.
I highly recommend this restaurant. I had Lamb Sagwalla and was hesitating between mild and medium hot. The chef managed to bring out flavors beautifully without the meal being too hot. Lamb was tender and succulent. Only downside at all - the Syrah had been too long opened - the food made up for that. My daughter fully enjoyed the vegetarian dish she chose Vegetarian options: A full range of vegetarian options
It's a shame that the great work in the kitchen is being completely tarnished by the service. Immediately, we'll praise the food here as being uniquely flavourful and super authentic, maybe the most we've found in NZ. They know what they're doing, undoubtedly. We excitedly made our way here right after we arrived on holiday since it was similar last time - fantastic food, relatively poor service. This time, the service completely botched the experience. The staff either couldn't be bothered, were inexperienced or don't like their jobs - all the above, at least, it seemed from their demeanor. One of them dropped a dish with tomato sauce or something alike and a lot of it fell on my new light-coloured shorts. All three servers saw this, especially the one who dropped it and multiple times so - it was very evident the amount of sauce that fell. Even some customers saw it, too. Literally none of them apologized or cared to address anything. It could've never happened, they way they didn't respond. The closest was one of them offering me a dirty/used surface-cleaning rag which I declined because of obvious reasons. No tissues, no mention, absolutely nothing. I wasn't about to ask for an apology because what's the point then. No basic human decency? I understand it's not the establishment's job to teach that but from a professional standpoint, that's shameful. It's the principle of the thing. I can buy new clothes but why would I ever want to put up with such frustratingly inconsiderate nonsense. The wait time was also unreasonably long. They were quite busy around when our entrees were being served, so that's understandable. But to take about 45 minutes for two mains to arrive is a joke when the larger tables left. And once again, a complete lack of care from a service standpoint. They couldn't even give half a toss to fake a "hey, we're sorry/thanks for your patience". The most basic of customer service skills. Nope. Too much to expect. Only positive, the lady did bring us the extra naans we'd asked if would take long, in less than a minute. Very pleasantly surprised. That was solid. Entrees didn't take too long, either, no worries there.
We ordered dinner for 60 adults from Atul and the Team at Sangam Indian Cuisine. It was absolutely delicious, great portions, full of flavour and spice, packaged beautifully and was still warm when we received it. Because we were staying in Flaxmilly Bay across the harbour, Atul arranged to meet us at the Ferry with our order so it was still hot, when we served our guests. They went the extra mile and the food was EXCELLENT. We recommend Sangam and we would definitely order from them again. Well done Sangam! Vegetarian options: The Vegan options were delicious!
Vibe that was pleasant. It was much appreciated that the manager entertained and soothed our infant while we ate. The only thing that wasn't good was the lengthy wait for food otherwise .Food: 4/5
Loved the look of the menu and was not disappointed at all. We loved the vegetarian mixed entree, then adored the goat curry and lamb saagwala. Great atmosphere, friendly service, highly recommend
Just had a marvelous dinner 28/04/2023, we both tried a different menu than what we normally order. We've never been to Sangam, but next time we're in Whitianga, we'll be back, complements to the chef ‍
Really would NOT recommend! Very clueless on customer service, waiters were leaning on counter and chatting whilst there was drinks to be topped. We waited over 1 hour and 45 minutes for a meal that I could of made better myself. The mains were well over priced for the amount there was. For example, we only received 3 small pieces of chicken about the size of a $2 coin in our main that cost $32. It’s a Joke! Totally understand it’s a busy time of year but if you are a local here, surely you know this and could better prepare your business?
Updated my review** The person who is replying to the 1 star reviews is giving out false information. My friends and I were never racist or rude. Your staff member was drinking behind the bar and we all witnessed this. Stop replying to these reviews with lies and abuse, you’re not making this situation any better for yourself. The food was good, if you are not planning to wait 1.5 hours for the food to be served then I would not recommend this restaurant. There were 4 staff members behind the bar chatting and I had to go up after an hour to ask for a drink and if they could bring us more water to our table. There weren’t many customers in the restaurant on New Year’s Day so it’s not like the restaurant was busy. The staff were obviously not trained. *Advice to the owner; please train your staff to communicate, if the service is going to be slow then you need to communicate this with your customers.
Joke of a place, waited 1.5 hours for our meals without having any update on how far our food was. We didn't even get told one of our meals wasn't available until roughly 20mins into waiting. Absolutely shocking. No single care for what people had planned after to do as we also had dessert planned somewhere else which we couldn't do due to the owners incompetence. Being the owner, duty manager, trainer and cook is not a smart way to run a business. Learn to deligate a few roles and you may cut the wait time down.
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