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Reviews, get directions and contact details for Royston Hospital

Royston Hospital

About

Royston Hospital is the number one provider of private surgical services in the Hawke's Bay region

Story

Supported by the very latest technology, equipment and facilities Royston Hospital provides the most comprehensive range of private surgical facilities in the Hawke’s Bay area. The treatment and care you receive will be of the highest standard and our staff will do their best to help you return to good health as quickly and as comfortably as possible.

At Royston, we are committed to providing high quality care having regard for your individual requirements. You will experience particular attention from our staff aimed to ensure you enjoy a superior level of care, comfort and convenience.

Our nursing staff are experienced health professionals committed to providing care for patients and their families in a compassionate, personal manner. They appreciate that a stay in hospital is often a major event in their patients' lives. That is why they make a special effort to get to know the people under their care and attend personally to individual patient requirements.

Acurity Hospitals are accredited by DAA Group to rigorous EQuIP4 Accreditation Standards. This demonstrates our ongoing commitment to continuous quality improvement in all aspects of healthcare. In 2014 the ACC Workplace Safety Management Programme 'tertiary level' status was achieved. Mandatory Ministry of Health Certification is undertaken 3 yearly.

We also offer a warm welcome to all visitors and invite those considering private medical and surgical treatment to meet with staff and view the hospital facilities.

The Royston Centre, adjoining the hospital, provides specialist consulting rooms as well as physiotherapy and radiology facilities (including private MRI and CT).

This is why Royston is the choice for so many Hawke's Bay people when it comes to specialist surgical treatment or medical care.

The Acurity Health Group are proud to be members of the New Zealand Private Surgical Hospitals Association (NZPSHA) who represent the interests of private surgical hospitals within New Zealand.



"Royston Hospital is the number one provider of private surgical services in the Hawke's Bay region. With highly qualified and experienced specialists and nursing professionals, modern facilities and the latest in equipment and surgical techniques, at Royston you are in great hands."
Address: 500 Southland Road, Hastings (Nouvelle-Zélande) 4122
Phone: 06 873 1111
zn.oc.notsyor@latipsoh
State: Hastings
Zip Code: 4122



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Reviews
I went in for surgery and stayed 3 days. From the day I arrived I was treated with kindness, care and respect. Thank you so much to my amazing surgeon Jeremy Meates, my anesthetist Terry, the nurses and all the staff at Royston for the amazing care you took of me. The food was outstanding and went a long way to helping me recover so quickly. Thank you all so much you are all the best.
I feel priviledged to have been admitted to this hospital for surgery. All staff and surgeons were professional and caring right from the moment I arrived. My experience here has been probably the best I’ve ever had in a hospital. I can not find any fault with Royston hospital. Facilities were excellent, modern and very clean, nice spacious room. State of the art surgeries and equipment. The food service was outstanding and the team that presided over me I could not thank enough. I had the best team and would like to thank the staff at Royston for taking care of me especially Emma and her team of nurses, let alone my Surgeon Dr Blackett.
I went to Royston Hospital for surgery in Nov 2020 and stayed for two nights. With giving a review, I look for pros and cons.  However, I just cannot come up with any cons! I could not be more happy with the care, professionalism and friendly service provided. The care and management before and after my surgery was beyond anything but excellent. The food was fantastic, well done to the kitchen. This hospital goes the extra mile to make the patients comfortable and look after their wellbeing.
helpful staff best hospital I've actually been to
I am maori and I went along with my pregnant daughter and son inlaw to see the scan and gender of my grandchild. Along with myself was my son inlaws mother and my 17 year old daughter.. prior to this appointment my daughter was clearly told we could go in to see her scan. So as we would be all very excited. We get here and a lady comes after 30 mins of us being here says masks fully on. understandable to our understanding we could go in 1 at a time with her to see the scan.. then get told no we cannot!.. now I would not have an issue if the nurse was alot nicer and culturally sensitive to us as Maori. I felt from the time we got here that we were made to feel very uncomfortable. I understand fully about cultural sensitivity and my daughter being a health consumer was not looked at holistically. Whether she was comfortable. Being told she can have us then at the time told no. I feel this staff member needs to be educated on this. I have no problem lodging a complaint on cultural awareness with Royston.
Excellent doctors, nurses and staff, so helpful and cheerfull, I feel really lucky to be treated by them 10/10 highly recommended.
5 stars for the younger nurses, kind, helpful and informed. They made my stay so less stressful. Food was fantastic, well done to the kitchen. Cleaning staff delightful.
Royston do not handle complaints well. Naturally the quality of service will be determined by the practitioner you are dealing with. Disappointed with my experience.
I have been with my son four or five times and the staff and doctors are wonderful,very helpful,,
I'm not sure I can give a Hospital 5 stars because, well, it's a hospital. But it was great. Would happily fall violently ill here.
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