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Kiwipaka
1 km
Nice place with thermal bath, but most importantly very helpful staff! The lady does ...
Reviews
Not worth the price. There is quite a bit of mold, the windows are leaky and the kitchen are quite unclean. They need to clean the kitchen more and provide more tea towels. The wifi is good and the beds are comfortable. The people are friendly and it has a safe environment. Cozy but run down.
Our dorm room was large, basic and moderately clean and comfortable. Location was good. They charge you to store luggage on checkout day which is unheard of! Also, worst staff experience we've had in our whole year of backpacking! The manager and another member of staff are very rude! After checkout we decided to wait in the common area for a few hours until our bus arrived. We had no luggage to store at this time. We were then told to leave as it was past checkout time. Despite us keeping calm and polite, the manager was very aggressive and rude. We left without a fuss. It is very typical to be allowed to use the common area space until your public transport is due, but not here! Also, a female member of staff quite rudely asked us to be silent or leave the kitchen at 8PM. We were simply chatting. The signage stated quiet time was from 10PM which is normal for a hostel. Overall the staff ruined our whole experience. I would avoid here and choose different accommodation.
Pretty decent hostel. Not the best not the worst. The single beds were comfy in the 6 bed dorms- nice change from bunk beds. Not the cleanest feeling and kitchen wasn’t particularly well equipped but felt safe and was in a good location.Rooms: 3/5
Super flippin comfy beds, really soft and and cozy, heater was on before we got there so the room was already warm. Great kitchen and bathroom facilities for price and was able to make the booking within a couple hours of arrivingRooms: 5/5
I have stayed in many hostels, and this one has so far been the best one! I really felt like I was staying at my own place. It’s comfortable, clean and well organised. Some people complain of the manager being too rigid, but that’s the flip side of a well-organised and clean hostel. I’d definitely go back again!
We checked out at 10am as required and keys returned. Kindly asked if we could finish our breakfast in the kitchen. They told us again and again, "Hurry up!" we asked to sit in back garden and finish the coffee, chased after us again, "please leave." "Don't argue with me, leave!" I was astonished at their attitude. Very rude. Worst hostel service I have ever had. Very rude.
Run down hostel, but OK. We asked to leave our bags at reception after check out because our bus wasn't for a couple of hours but they said they would have to charge. Every other hostel in NZ I've been too offers this for free. For what seems to be a family run business, no staff member was friendly or that nice. There are better hostels around the area for the same price. Wouldn't recommend.
The hostel isnt clean, the kitchen stinks very badly, I wasn't able to cook there. Our room was also not cleaned before our arrival, we found dirty spots on the furniture and bed. The owner was quite unfriendly.Rooms: 2/5
Avoid this hostel. The owners completely ruined our time here. We were unable to stay our first night due to a cancelled flight, the owners showed no kindness or courtesy and would not offer us a refund for the one night. Pretty bad considering we were paying for four nights in total. The rooms are disgustingly dirty and people in the hostel were being incredibly noisy all through the night. Then, on the last day, they charge $20 PER PERSON to store your luggage. Never had this at any other hostel and completely sums up the money-grabbing, unempathetic attitude of the owners. They should be ashamed at asking people to pay to stay in those rooms. Only saving grace is the central location but even with that I would avoid at all costs.
The most rude, unwelcoming and aggressive staff we have ever had the misfortune of acquainting. Strange checkout rules where you have to pay to store luggage and are forced to leave at 10am. Not allowed to use the toilets, Wi-Fi, kitchen past 10am. We had no luggage to store and came back at 3pm to wait for our bus which is usually allowed in hostels but the owner was really rude and angry and forced us to leave. He took photos of us as “proof” we were breaking the law. So weird! Save yourself the awful experience and choose somewhere else to stay. The staff are awful and clearly shouldn’t be in charge of a social hostel with members of the public. Such a shame!
Kiwipaka
1 km
Nice place with thermal bath, but most importantly very helpful staff! The lady does ...
