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Reside Property Management

  1. Orewa
  2. Orewa Property Management Company

Reviews, get directions and contact details for Reside Property Management

Reside Property Management

About

Reside Property Management is based in Orewa providing a proven property management service of unbeatable quality and superior service and communication.

Address:
Phone: 021921691
State: Orewa


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 11:00 - 16:00

Update Info

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Reviews
Overall I love renting from reside. They are timely with maintenance, they have kept the property updated for the most part. The only issue I take is with snow removal. The company they hire out has blocked our garage every winter for the last three consecutive years, and I’ll be very unhappy if it’s the same after a snowfall today. They don’t follow up on the snow removal companies job to verify that they are doing a satisfactory job, and that’s where I take issue. But overall I am satisfied having lived with their property for the last several years. Photos added are examples of poor snow removal
Worst renting experience ever. Our apartment flooded because of a plumbing issue, and the building manager, Melissa Wallenstein, was panicking because there were not enough units to move people to who were in danger of the ceiling collapsing. Her solution was to look at the lease agreements of the flood victims, and simply evict a few of them. She noticed that I was not on the lease, despite applying and paying the fee. So, she gave us a 3 day notice to leave. Okay, sure, we broke the rules. So we packed up and left. But then a few weeks later we received a bill from Reside, stating we owed them $1,300 for damages to the apartment that THEIR OWN PIPES DID. So, of course, we paid the fine like the good people we are. Needless to say, this company is completely predatory. I don't know if it is just that Melissa woman or what, but if you want a Safe, Clean, Reliable place to live, you should definitely look elsewhere.
I recently moved into Eagle Creek Apartments through Reside Property Management and the entire experience has been wonderful! From the initial inquiry to settling into my new apartment, every step was smooth and stress-free. Upon moving in, the apartment was clean and ready to move into. Any minor issues were promptly addressed by the maintenance team. The neighbors are quiet and friendly and the management is well-organized and prompt at responding back to questions. In conclusion, I highly recommend this apartment complex and company to anyone looking for a positive and enjoyable living experience!
I live in 85 Commons and have had multiple awful experiences with our receptionist Melissa. She is rude and complains about being short staffed to tenants. I haven’t had AC for 4 days and she disregarded my concerns to let me know she likes her house warm. Melissa stated they probably wouldn’t be here to fix it today because she couldn’t find my emergency voicemails so I was at the end of a waiting line. The professionalism is at an all time low and I feel there are more people who are owed an apology than helped when it comes to her service.
Until Darian is gone I wouldn't recommend Reside. Darian discriminates against tenants and will refuse to answer the calls of the tenants she doesn't like. Zero accountability. You call with issues with your unit/building and they are mad at you for telling them. Accountability and niceness goes a LONG WAY. All it takes is subpar customer service and a little accountability and Reside could improve. Maintenance is never done timely, they don't take care of my building. I actually broke my collar bone last year on my buildings back steps that they let fall into disrepair. Even when I broke my collar bone they acted mad at me and took .... you guessed it.. ZERO ACCOUNTABILITY. They have continued to increase rent prices and add new fees every other month. At this point I'm not even sure what I'm paying for. If you ever need to call this office, good luck. I think Shelby might be the only one at the office that has customer service skills.
I’d definitely recommend them as a management company. They did mess up/not catch a few things they said they would take care of with my move-in, but as soon as I called they apologized and took care of it ASAP. They seem really quick to reply and take care of requests. I haven’t lived here during a heavy snow so I don’t know how they take care of snow removal, but they send a crew pretty frequently to pick up trash around the property.
Not a 1 star experience but borderline. They were very bad about telling me what documents were needed to end my lease untill I went in person to actually talk face to face with a representative. The apartment itself wasn't well taken care of before I moved in. I had to move in a day late because they were still fixing a few things so contract was breached before i even moved in. I had to coerce them to put me up in a hotel till I could get moved in. Dispite the "new carpet" and new kitchen lenoliam everything was very rough. Baseboards were either missing, not nailed in, or had something caked onto it. Overall a very negative experience for my first ever appartment.
I have had the privilege of working with Jess at Reside! She has been amazing to work with, detailed, responsive, and made the leasing process simple.
Dakota is just awesome. Responds fast and keeps you updated. The best experience by far when applying and being very knowledgeable on the process. I could go on and on but 5 plus stars. Thankyou Dakota
The property I moved into is in a perfect location. A five minute walk to work. The building is quiet. Clean hallways. First time living on my own so I am very pleased with everything overall.
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