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Pizza Hut Kumeu

  1. Auckland
  2. Kumeū Pi̇zza Restaurant

Reviews, get directions and contact details for Pizza Hut Kumeu

Pizza Hut Kumeu
Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.
Address: 76 Main Road, Kumeū 0810, New Zealand
Phone: 0800 838 383
State: Auckland
City: Kumeū
Zip Code: 0810


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 10:00 PM

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Reviews
Extremely Disappointing Experience – Poor Food Quality and Rude Customer ServicennI have been a regular customer of Pizza Hut, but unfortunately, this has been one of the worst experiences I have ever had.nnI ordered a Hot & Spicy pizza, and the quality was extremely disappointing. There was hardly any cheese on the pizza, and all I could taste was the sauce. The overall quality was nowhere near what I would expect from Pizza Hut. Even the jalapeño poppers were disappointing, as they barely had any cheese filling.nnWhat made the experience even worse was the behaviour of the manager, Ankur Patel. I contacted him to explain the issue and politely requested a replacement for the pizza. However, he clearly refused to help. Instead of apologising or trying to resolve the matter, he was extremely rude and dismissive. His response was essentially that it was my problem.nnAs a regular customer, I find this kind of attitude completely unacceptable. Mistakes with food quality can happen, but the way a customer is treated when raising a genuine concern makes all the difference. A manager should be responsible for handling complaints professionally and ensuring customer satisfaction, not making customers feel disrespected and ignored.nnI am extremely disappointed with both the food quality and the customer service. I have never experienced such rude behaviour from a manager before, and this incident has seriously affected my trust in Pizza Hut.nnI would like this complaint to be escalated to the Area Manager so that the matter can be properly investigated. I expect an explanation for the poor food quality and, more importantly, for the unacceptable way my complaint was handled.nnBeing a regular customer, I expected much better from Pizza Hut. Unfortunately, this experience has left me very disappointed.
The worst pizza I have ever had. Makes you want to throw up, from the amount of oil on this pizza. As per the photo, oil completely soaked through the cardboard and the pizza base is soggy as anything. Do not get pizza from Pizza Hut Kumeu
Regularly ordered pizza and onion rings.nQuiet place but busy in orders.nFast pizza making.nTasty pizzas.
Fantastic service, very yummy pizza with absolute wonderful customer servicennI m recommending this pizza to go again and again
Typically order often from this pizza hut. Never again. Cheesecake passed its used by date by nearly a month absolutely stunk sour and curdled.
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Pizza Hut Kumeu map

Directions to Pizza Hut Kumeu with public transportation

Kumeu Village (east end) 80 meters
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Kumeu Village (west end) 80 meters
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Kumeu Village (west end) 100 meters
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