Green Island Veterinary Clinic
9 km
I really appreciate how quickly the clinic responds and how clear their advice is. Th...
Reviews
Friendly, knowledgeable staff.nVet's, are professional, easy to understand, and understanding about your concerns for your pet. Nurses are so helpful.nReceptionists go out of their way to get your pet in for a consultation, even though they are extremely busynOnly down side, is costs, which can be rather sobering, but other vet's charge similar in Dunedin.nHighly recommended the pet doctors
I always feel well looked after here, they love my dog and she loves them!nnEdit October 2024: I still feel like this is a great vet clinic, but I had an unfortunate experience recently where I was told I would be called in the next few days to book a follow up appointment after a dental surgery because it was difficult to find a space in the calendar totally understandable. However, I was never called to book a follow up appointment and when I called over a week later to chase it up, it doesn't seem like there was any note in my file or plan to call me every time I explicitly asked this as a yes or no question I wouldn't get an answer and the service over the phone was quite rude. I would submit a complaint with the vet themselves but the website doesn't offer that opportunity, other than to send an email and it seems fair to think that the email could possibly go to the reception team, likely the person I talked to on the phone. I would feel more comfortable if there was a clearly outlined complaints process on the website with information on who receives and processes the complaints, and if a polite, simple request was met with matching politeness.
Amazing team that goes above and beyond. Our cat has a complicated medical profile and it's not easy to predict how he will handle new things food, medication, etc. After an improbably extreme reaction to sedation a few months ago, they worked tirelessly to revive our little guy - I think there's a good chance that Steph saved his life. Today he needed sedation again, and Meg showed such immense caring while developing the sedation plan and then ensuring that he was safe both during and after sedation. Meg is his regular vet and is awesome, but the team communicates so seamlessly that everyone treats him like their patient. We feel so grateful to have such a capable and caring team looking out for our cat.
My cat of 15 yrs was ill, Pet Doctos were wonderful, so patient with me and my silly quetios. Even though they were booked solidly, they went out of the way to help my cat and and to make sure we knew what was happening with him
Took wonderful care of my cat Raven . Friendly and helpful staff , they explained all parts of her care. Highly recommend if you are wanting a good vet .
Green Island Veterinary Clinic
9 km
I really appreciate how quickly the clinic responds and how clear their advice is. Th...
