Energetic, warm-hearted and professional. From the moment Penelope approached us on our driveway we have been impressed with her warm smile, her absolute professionalism and her ability to provide solid advice while at the same time listening to our concerns and wishes, and never pushing us one way or the other. We always felt in control and respected. And - last, but not least! - she delivered. Our house sold for a price above our expectations that made us really happy. We have nothing but praise for Penelope and would strongly recommend her.
I had an extremely bad experience with Angela Cai. Unfortunately it reached the point where Angela was lying to me and I had to tell her to leave my house. Angela said that houses don't necessarily go up in value over a 7 year period which I found outrageous. We will never have anything to do with her again.
She was good , we had a bit of miscommunication but generally was good and would relay all messages to the vendor.
Have appreciated the help of Michael and team with the home purchase journey.
