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Reviews, get directions and contact details for Papamoa Plaza Post Shop & Kiwibank

Papamoa Plaza Post Shop & Kiwibank

About

Palm Beach Plaza NZ Post & Kiwibank
Open Monday to Friday 8.30am Till 5pm
Saturdays 8.30am till 1pm



"Our NZ Post team are here to help with all your delivery needs. Services available at this location are: Post a parcel/drop off, Post a letter, Box Lobby, Community Mail Box, Counter Delivery, PO Box Notification, Counter Bill Payments, and Parcel Collect. Visit us in store to find out how we can deliver for you."
Address: Palm Beach Plaza Domain Rd, Papamoa Beach, Papamoa 3118
Phone: 075720536
State: Papamoa
Zip Code: 3118



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Reviews
I sent a parcel to oversea. I herard it will take a 6 -10 days. But it returned over 1 month later. The address is written by foreign letter. Country name is in English of course. I've checked tracking it many times. It stayed Auckland airport more than 1 month and screening my parcel. Disoppintment at too late. And they said will delay. I used to send a parcel by foreign language address with country name is in English. There was no problem till last. I asked to refund ,but refused by terms and agreement. If it is not allowed written foreign language should say to me or early back it to me. Terrible---. NZ post is getting higher fee and very little service. Getting worse.
Staff who have been there the longest, have been nothing but helpful to me and always very courteous. I have noticed a definite change though, if I am not served by them, for about a yr to18 mnths
No idea why there are many negative comments, but I have been there so many times as they are close by and the customer service has always been excellent. Happy to rate them five stars. And the 4:30pm time is not in the hands of staff. I'm sure this is because of the mail collection cut off time for the area etc...
Not used to rude customer service but that is all I have received from this branch for the multiple times I have been in. Recommend that you go else where.
I do not normally post reviews, but I have visited this post shop multiple times and the staff have always been very rude and unhelpful. Not the friendly service I am used to from NZ Post at all!
pleasant staff just closes a bit early at 4.30
No payWave!? This place is stuck in 90’s
Useless, only open until 4.30
Very helpful and kind staff!
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