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Reviews, get directions and contact details for Papakura Minivan Rentals

About

...Minivans with quality and affordable prices...

Story

Jai Ram, Managing Director, owner of Crystal Automotive Repairs, Papakura Mags & Tyres and Magpie’s Nest is proud to announce a new addition to his continued service to Papakura.

Jai has lived in Papakura for over 20 years where he has built up a good reputation for his honesty, workmanship and realiabilty. There is a saying in the motor industry, “If it ain’t broke, then give it a WOF” and Jai has been doing this along with repairing and servicing vehicles at Crystal Automotive Repairs for the best part of 18 years. That’s a lot of vehicles driving around knowing their wheels ain’t gonna fall off !

Papakura Minivan Rentals Limited is a result of Jai’s dedication and understanding he has acquired repairing and servicing vehicles in Papakura. It’s this same dedication and understanding being applied to every mini-van Jai has for you, that will get you to your destination and back.

Give Jai a call on 0800 PAPA VAN and he can help you decide what type/size van you will need to enjoy that perfect getaway trip at a very low and affordable price. We currently have 8, 10 & 12 Seater Minivans available (15 seater vans in the pipeline, COMING TO YOU SOON!).

Address: 25 East Street, Papakura, New Zealand 2110
Phone: +648007272826
State: Papakura
Zip Code: 2110



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Reviews
Van was all good and service was fine at the beginning. However, the reasons for the low star rating was the service when we returned the van. We returned the van and was advised by the owner after he did a quick view of the van, that everything was good. He even advised us that there were no issues with the and proceeded to organize the refund, even though we were not advised to bring the ATM card for the refund. We advised him of this to which he said that they will organize the refund as we had sent the bank account details via email, also according to their instructions. However, the next morning we received a text message and phone call to advise us that there was a scratch on the van to which we will be liable for. Obviously we were very bemused with this, especially after we were advised that there no issues with the van. We did not inspect the van together on the return, the van was dropped off the day before with assurances everything was fine. Obviously we felt let down and ripped by this and were told we will need to pay $322 for this small damage and wont be receiving a full bond refund, even though there were other damages on the van that had not been remedied. We've never received this kind of service before from other providers and advised anyone who hires from here to check the van thoughroughly before you take it and when you return it, get your refund on the day, get written confirmation everything is good once checked. In fact I recommend to stay away from this place as it seems like a normal thing.
I hired the 20 seater vehicle with less than 24 hours notice. The 20 seater vehicle was old and worn out but reliable and well worth the cheap rental price paid. Bond was returned after 2 business days. The team at Papakura Minivan Rentals were kind, honest and easy to communicate with. I look foward to hiring from them again
We never got a return of our deposit even though they were given several weeks notice that we could not use the vehicle based on the fact that they told us a P endorsed was all that was required which was incorrect. This is not a rental minibus business operated with integrity. I would not recommend them and I am in tourism. Dodgy, dishonest and a business you should steer clear of.
Worst-case ever. He tried to say we broke his bus but we had videos it was dangerous and it wasn't clean. Dangerous vans and busses. Never sgain
I hired the truck for 4 hours. They are cheap priced which is only good thing but they told me that the left side loading door is not working properly and need to be closed with care. I used the truck and they told me to park the truck after use and drip the keys in the shop through a key box. And then after 2 3 days they messaged me about my bank details for the bond refund. I gave the details. And weeks gone. Then I asked again and the receptionist told me they are processing tge refund and told me that I have driven the truck about 100+kms. i told the that the truck was driven only 12 kms and i took the photos of odometer when i parked the truck. Then they asked me for proof. I sent the pictures and I got this in reply: "It is very hard to believe that you only did 12km from 12.30pm-5pm. It's best of if you come in and see us regarding this" I dont know what science justify their fact that if u hire a truck for 4 hours then you cant drive it for as less as 12kms. I rang them and then the receptionist gave the phone to the boss and he said we cant pay you full refund of the bond as we have broken the left side door and he also added that because of the broken door they were unable to give this truck to any other customer and the truck is just parked from weeks. Unbelievable to know all this when weeks have passed. Second thing is if the truck was not running since i returned then on what parameters they were going to duduct money for 100+kms. Someone must have checked the odometer and found that the truck ran 100+ kms since i hired it. They i went to the shop next morning and the boss was full of anger and shown me the broken door and told me its been parked like that since i left. He said i can check the odometer too. I took a picture of the odometer and after i came home and calculated the kms I found the truck was driven 600+ kms in these couple weeks. I am thinking of going into the consumer tribunal againt them. I am also attaching the pics of odometer when i left the truck outside their shop and finally when i went to talk to the boss. I finally got my refund after the right deduction of kms. But still short by $2. So everyone please be aware of this broken door thing when you hire from them. Who knows how many customers became/will become the victim of this broken door plan
We rent from this place once every 2nd month. All the Minivan's are safe, clean and luxurious. We like their customer service, and above all prices are very reasonable. Thank you Papakura Minivan Rentals.
Rip off! Stay away!!
Excellent service. Our netball girls enjoyed the ride & we arrived home safe, but didn't win the tournement. Thanks Jai :
Very good to deal with extremely knowledgeable I wouldn’t go anywhere else.
pretty flexible, finest service to the customer, price value vans available to hire. and I have used for many times in the past.
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