facebooktwitterpinterest

Reviews, get directions and contact details for NZ Post

NZ Post
Address: 536 Anglesea Street, Hamilton Central, Hamilton 3204, New Zealand
Phone: 0800 501 501
State: Waikato
City: Hamilton
Zip Code: 3204


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Reviews
I am a disabled person, i sleep in my lounge, courier knocked on lounge door, i got out of bed answered door to see courier driver getting in vehicle and took off down driveway, phoned NZ Post they would not redeliver, phoned company who was providing modem, they would do nothing either, so I canceled my account with telco company, and left the parcel with NZ Post to do with what ever they liked, i am hopeful that it costs them more to return it to telco, than it would have to redeliver.... i.e more time effort and paperwork. Poor show NZ Post, it seems to be quite the thing with you, little to no customer service. You should be ashamed of yourselves rate -5
I visited the Anglesea NZ post and was very nervous to send my 8paintings because I’ve never sent something so large. The ladies there Donna and Nicki were so nice and happy to assist with wrapping the paintings to ensure safe transportation and put them neatly and with upmost care inside the box. Very lovely experience. Thank you ladies! Very grateful for your help today.
Delivery driver damaged my possessions and vehicle, which I reported on the same day and sent photos of the damage.nNearly 4 months later they still won't get anyone to contact me to deal with it. A few emails and several phone calls, always get told someone will contact me back, never happens, just hitting a brick wall. Always get an 'understanding' person on the phone but no one ever understanding enough to just deal with the complaint.nLast 2 phone calls they put me on hold while they talk to their manager, then some time later just cut me off.nAbsolute. Worst. Service. Ever.
I ordered a parcel and on their website it says it should’ve been delivered by today but it hasn’t, the last texting update I got was at 6 59 when it got handed over for delivery and hasn’t been delivered it’s been 9 hours and surly the delivery guy would’ve had enough time within that 9 hours to deliver my package. VERY VERY disappointed
Worst service ever, the drivers are too lazy to look at where my house is and has now made a common theme of seeing that the package comes to my house and not even attempting to deliver it and mark it as undeliverable. There are units out the back of my home that have letters attached to the number e.g. 17a, 17b etc but my home is purely just the number. I have complained before but not much came of it, I hammered numbers on my fence and put in the delivery instruction where to go, but apparently since I put the delivery instruction in before the package was put for delivery, the driver can’t see it. What the hell is the point of delivery instruction if the dimwitted driver can’t see them.nnThis “unable to deliver” bullshit has happend 4 times now and I am more than over it. Nothing else seems to get through to the customer service people either because all they do is blame you, so here is my harsh but true review, up yours NZpost.
Comment on this business

to add NZ Post map to your website;